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Troubleshooting Dropbox Syncing in 1Password 3 for iOS

khad
khad Social Choreographer
edited March 2012 in iOS
Ahoy! As "Forum Choreographer" I want to personally welcome you to the AgileBits forums on behalf of [url="https://agilebits.com/company"]the whole team[/url]. I'm glad you decided to stop in.



If you are reading this that probably means you're having some trouble with Dropbox syncing, and I'm sorry if that is the case. Hopefully we can get it all sorted out pretty quickly. Please try these steps first.



[size=5]1. Rebuild/repair your data…[/size]



[indent=1][size=5]a. in 1Password for Mac: [b]Help > Troubleshooting > Rebuild Data File[/b][/size][/indent]



[indent=1][size=5]b. in 1Password for Windows: [b]File > Repair 1Password Data[/b][/size][/indent]



[size=5]2. Open the 1Password app on your iOS device(s) and then tap:[/size]



[indent=1][size=5][b]Settings > Sync > Dropbox > Account > Reset[/b][/size][/indent]



[i]NOTE: Resetting Dropbox syncing will not affect your data at all. It merely reinitiates the sync process.[/i]



If you're still having trouble, please [url="http://forum.agilebits.com/index.php?app=forums&module=post&section=post&do=new_post&f=9"]start a new topic[/url] and let us know that you have already completed these steps. The more details you can provide the more quickly we may be able to resolve the issue. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



Thanks! We look forward to helping you.



[center][size=7][b][url="http://forum.agilebits.com/index.php?app=forums&module=post&section=post&do=new_post&f=9"][color=#0000ff]Start New Topic[/color][/url][/b][/size][/center]
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