Firefox profiles with arbitrary file paths

mdavis

I'm having this problem, too, and nothing so far has fixed it. Neither .284 nor .285 has helped. I tried the bit about moving the OnePassword.sqlite file, and that didn't help. I've tried creating a new Firefox profile and it doesn't work there, either. The Chrome extension works fine for me, but all I ever get with Firefox is the "Connecting" counter.

Stefan von Dutch

[quote name='mdavis' timestamp='1331735092' post='58799']

I'm having this problem, too, and nothing so far has fixed it. Neither .284 nor .285 has helped. I tried the bit about moving the OnePassword.sqlite file, and that didn't help. I've tried creating a new Firefox profile and it doesn't work there, either. The Chrome extension works fine for me, but all I ever get with Firefox is the "Connecting" counter.

[/quote]



Can you send me a diagnostics report, please?



[i]Help > Diagnostics Report > Export to File...[/i]



stefan AT agilebits DOT com



Thanks!

mdavis

[quote name='Stefan von Dutch' timestamp='1331798929' post='58821'] Can you send me a diagnostics report, please? [i]Help > Diagnostics Report > Export to File...[/i] stefan AT agilebits DOT com Thanks! [/quote]



I've actually just managed to get it working, but I think you need to work on documenting this better or (preferably) fixing the problem.



The problem in my case is that I keep my Firefox profile on a different drive (my C: drive is an SSD with limited space and I don't want the browser cache eating it up). I saw a reply somewhere that indicated that you don't support that, so I tried a new profile in the default location and it worked.



I found a way to move the browser cache to a separate location from the profile, so that solved the biggest problem I had with keeping my profile on C:, but in general I'd like to be able to keep my user data on a different drive. I'd really prefer to see you find some way to get this working with profiles in non-standard locations.



At the very least, there should be something somewhere more obvious to explain that the extension won't work if your profile's not in the default location.

kot_vaska

hello, everyone!



I am also experiencing this issue on:

Windows 7 32bit (eng)

Firefox 11

1Password .286

1Password's extension 3.9.0



My Firefox's profile is stored on another logical drive (e:), but before upgrading to Firefox 11 it worked fine.

I sent a diagnostics report to the email address Stefan provided.



I hope this will be fixed. The problem occured on my work machine and I'm quite helpless without my passwords there <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' /> (and moving browser's profile to default location sadly is not an option)



By the way, on my home Windows machine, where Firefox's profile is stored in default location, I have not experienced this issue.

stefanhartl

I have the same problem. My firefox profile is stored on my d-drive and since I installed yesterday's update the 1Password-Plugin for firefox is no longer working. Today's update did not fix the problem.



Windows 7 x64

Firefox 11.0

1Password 1.0.9.286

1Password's Firefox extension 3.9.0





I also generated a diagnostics report and sent it to the provided email address.

Stefan von Dutch

We support multiple Firefox profiles, but I'm afraid they need to be inside [i].\Documents and Settings\<username>\Application Data\Mozilla\Firefox[/i] (Windows XP) or [i].\Users\<username>\AppData\Roaming\Mozilla\Firefox[/i] (Windows Vista and Windows 7). We're working on a fix for this issue.

Stefan von Dutch

Version 1.0.9.287 is going to take another shot at this problem:



https://agilebits.com/onepassword/win/release_notes



Can you please download 1.0.9.287 and confirm the fix?



Thanks!

kot_vaska

1.0.9.287 solved it! Thanks!

khad

Great news! Thanks for letting us know. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



If we can be of further assistance, please let us know. We are always here to help!