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Problem Logging In To ANZ Bank

This has always been an issue but i'm just now getting irritated enough to actually get off my rear and ask about it...



This relates to the Australian ANZ Bank site.



Go to: [url="http://www.anz.com/personal/"]http://www.anz.com/personal/[/url], you see a big blue "Log on" button/icon with a lock image.



[*] Click on the button, a popup window appears at the URL: [url="https://www.anz.com/INETBANK/bankmain.asp"]https://www.anz.com/...NK/bankmain.asp[/url]



Fill the appropriate details via ^\ and click the "Log on" button.



Generally, nothing happens. Although this is not the case 100% of the time.



Close the popup, Repeat the process from [*] onwards and it will work.



Looking at the page with IE's developer tools/view source, I can see the "OpenWindowAndCallResolver(buttonValue)" function [the button action, se piccy] is inline in the file...i was thinking that maybe there is some sort of caching problem....



This is with IE9, all patches up to date. Haven't/dont' wish to tried any other browser.



Thoughts/suggestions?



BOB

Comments

  • khad
    khad Social Choreographer
    Hey Bob,



    Sorry that you are having some trouble with the ANZ site. Please try disabling autosubmit for your ANZ Login and let me know if that helps.



    [img]https://img.skitch.com/20120403-niy6dh2mc96s9ux7i8ay7emnuh.png[/img]
  • I've never had autosubmit on.



    I will give "Use Auto-Type" a go.
  • khad
    khad Social Choreographer
    I am not able to reproduce any problems with a sample ANZ Login item I created in IE9. Try saving a new Login item and see if that helps. It gives 1Password to refresh everything it "knows" about the code the page uses. If the page has changed their code (which is not always visible) it can be necessary sometimes.



    Please let me know how it goes.