This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Please improve the Forum to include "Search" and nested folder hierarchy

Leander2
edited June 2012 in Windows
I'm going to assume this has been suggested before, but I do not have the time to search through what today is 31 pages of posts to find out.



As a new product matures, the support forum needs to mature. For a product that I have just paid close to $70 for (Windows, +iphone+iPad+tax), I think it is reasonable to expect a support forum that has (just to mention a few basics):



1) A search capability

2) Folders and subfolders to keep order (Within the "1Password for Windows" folder). For example: New user tips, Sync Issues, Importing from a prior password manager, etc.



My general mode of operation with almost all software is to rely first on the User Manual, second on the Support Forum. I would much prefer to see both of these elements beefed up to the level appropriate to a $70 consumer product as a higher priority than adding new features to the program itself. I would like to humbly suggest that AgileBits put a much stronger emphasis on support and communication at this time, in preference to rolling out new features, at least for Windows users



Thank you for considering,

Leander

Comments

  • Leander2
    edited June 2012
    Thanks for all your excellent responses, by the way!
  • Have now been able to get the search function working somewhat. My request related to other posts here, I think including one by an administartor, that search function was not great.



    Thanks for continuing to build on your product.



    Leander2
  • Could also use a spell check for those of us with imperfect typing skills.
  • khad
    khad Social Choreographer
    I'm sorry if there was any confusion, Leander2. This is the [b]community forum[/b]. We also offer direct assistance via email ([font=courier new,courier,monospace][b]support AT agilebits.com[/b][/font]) and our [b]support site[/b]: http://support.agilebits.com/



    This forum and our support site both have search functions, but I'll gladly pass your other suggestions along to the rest of the team.







    [quote]Thanks for all your excellent responses, by the way! [/quote]

    It is my pleasure to help. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />
  • khad
    khad Social Choreographer
    You're quick. It looks like you posted two more times while I was drafting my reply. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



    Glad you were able to search.



    OS X has a built-in spell checker and similar functionality is available system-wide from several third-party applications. Some browsers also have built-in spell checking.



    I hope that helps!