Unable to import csv file on Windows

kbradfor

I use Norton Identity Safe on Windows, but I just got an IPad and was interested in trying 1Password on it and maybe switching. I read that I could not do an import with 1Password on the IPad, but I could import a csv of my logins and passwords on Windows. So I exported from Norton and tried to import into 1Password, but I only get 3 wierd characters in the dropdown boxes and no data. The first line of my csv file is as follows:



url,username,password,name,grouping,extra



the rest of the file looks like valid comma separated data. I can open them and read them in excel, notepad, and Editpad Pro



The import looks like the attached



I am running Windows 7 64-bit on a laptop.



Thanks!

khad

Welcome to the forums, kbradfor! Thanks for trying 1Password. It looks like a possible encoding issue. I just created a sample file in Notepad that looks like this:





[CODE]

url,username,password,name,grouping,extra

http://example.com/,testusername,testpw,Title Here,groupingthis,extrafluss[/CODE]



And then mapped the fields like this:



[img]https://img.skitch.com/20120720-xp8adpxc6nh44s1q22h92fpfxm.png[/img]



This is what 1Password imported:



[img]https://img.skitch.com/20120720-fakn1fp7jwttb5bnmn15q4pkgb.png[/img]

Try re-saving the file in Notepad (File > Save As) to a [i]new[/i] file with UTF-8 encoding and see if that helps.