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Chrome extension freezes

Jo Poy
Jo Poy
in Windows
I am having a similar issue in my copy of [u][b]Chrome v20[/b][/u] with 1Password extension. However - when my Chrome extension launches - it appears to freeze up my Chrome and I can't click into the password field to enter the master password & unlock the extension. The only thing I've found that I can do - is click the X to close the extension and then my Chrome becomes responsive again?





Windows 7 Home Premium SP1 64-bit (Version 6.1 [Build 7601: Service Pack 1])



Google Chrome 20.0.1132.57 (Official Build 145807) m OS Windows WebKit 536.11 (@122148) JavaScript V8 3.10.8.20 Flash 11,3,300,265 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.57 Safari/536.1



1Password for Windows: v 1.0.9.296



1Password extension: 3.9.5.29599
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Comments

  • khad
    khad Social Choreographer ✭
    Welcome to the forums, Jo Poy! Thanks for taking the time to contact us. I'm sorry that you are having this problem. I split your post from the [url="http://forum.agilebits.com/index.php?/topic/10321-chrome-extension-master-password-field-doesnt-have-keyboard-focus/"]other thread[/url] since it sounds like your main issue is a separate one.



    The first (and most simple) thing I would suggest is simply removing the extension from Chrome and then reinstalling it via 1Password's preferences.





    If you're still having trouble, could you please send us your Diagnostics Report? Select [b]Help > Diagnostics Report > Export to File[/b] from the menu bar in 1Password. Then attach the report to a private support ticket:



    http://support.agilebits.com/discussion/new



    Please [b]include a link to this forum thread[/b] so we can connect the dots when we see your report in the support ticket.



    Thanks in advance!
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