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Safari keystroke stopped working

ddas
ddas
in Mac
Mac OS 10.7.4, Safari 6.0 (latest update). The cmd-\ keystroke just stopped working. It does nothing. The key icon in the toolbar does work.



I tried re-downloading the 1P Safari extension but that didn't solve it.



It works fine on my other computers (running the same OS). Just not this one (a 2011 MacBook Air).



How do I get it to start working again?
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Comments

  • khad
    khad Social Choreographer ✭
    edited July 2012
    The keyboard shortcut is controlled by the Helper. Do you also see a red badge on 1Password's toolbar button in Safari?



    To help us track down the issue more quickly, could you please send us a Diagnostics Report?



    In 1Password 3.8, just select [b]Help > Troubleshooting > Diagnostics Report[/b] from the menu bar.



    If you are using 1Password 3.9 (from the Mac App Store), you'll need to follow the instructions here:



    [url="http://support.agilebits.com/kb/troubleshooting/create-a-diagnostics-report-to-help-agilebits-help-you"]http://support.agile...lebits-help-you[/url]



    Then attach the entire file to a private support ticket:



    [url="http://support.agilebits.com/discussion/new"]http://support.agile.../discussion/new[/url]



    Please include a link to this thread in order that we might more quickly "connect the dots" when we see your Diagnostics Report.



    [color=#FF0000]Please do not post your Diagnostics Report in the forums, though.[/color]
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