cannot access my 1password data with firefox and its plugin

tanu

hi



i cant access my 1paassword data with firefox for windows in specific PC

but i can use it with chrome plugin in same one.



*with plugin





[attachment=1621:2012-08-05_1736.png]



*with 1Password.html





[attachment=1622:2012-08-05_1737.png]



* files in dropbox





[attachment=1623:2012-08-05_1740.png]



*trouble shooting report



[attachment=1620:troubleshooting.html]

khad

Welcome to the forums, Tanu! It looks like you have two different issues here.



Firefox places restrictions on web apps that are loaded locally. The path in the address bar in the [b]1PasswordAnywhere[/b] screenshot begins with file:// which means you are loading the file locally. This will be problematic. To work around this, just log into the Dropbox website https://dropbox.com and access the 1Password.html file via the Dropbox web interface and it should work file. The URL in the address bar should look like this:



https://dl-web.dropbox.com/get/1Password.agilekeychain/1Password.html?w=12345678



To fix the issue it sounds like you are having with the [b]1Password extension[/b] in Firefox, let's try completely removing and reinstalling the Firefox extension. Other browsers handle the removal of the SQLite file automatically, but you will need to do this manually for Firefox:



1. Open Firefox.

2. Remove the 1Password extension.

3. Enter [font=courier new,courier,monospace][b]about:support[/b][/font] in the address bar and press Return.

4. Click the "[b]Open Containing Folder[/b]" button.

5. Quit Firefox.

6. In the Explorer window that opened, go up one level in the file hierarchy.

7. Move the [font=courier new,courier,monospace][b]OnePassword.sqlite[/b][/font] to your desktop.



​Then reinstall the Firefox extension from 1Password for Windows' preferences on the Browsers tab.



[i]Once everything is working well, you can safely move the [font=courier new,courier,monospace]OnePassword.sqlite[/font] file on the desktop to the trash.[/i]



Please let me know how it goes. Thanks!

tanu

hi khad.



i was able to use it after manually reinstall it.



thanks!

khad

Great news! Thanks for letting me know that everything is working well. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



If we can be of further assistance, please let us know. We are always here to help!