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Update 1Password for Mac

samkeith
samkeith
in Mac
After download of update, I get message "an error occurred while extracting the archive"....what should I do??
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  • khad
    khad Social Choreographer ✭
    edited August 2012
    Welcome to the forums, samkeith! I'm sorry that you are having this problem. It sounds like the update was interrupted or otherwise not valid when it reached you. Please try downloading a fresh copy of 1Password from our website.



    1. Visit the 1Password download page:

    [url="http://agilebits.com/downloads"]http://agilebits.com/downloads[/url]

    2. Click on the "Download Now" button under "1Password 3"

    3. Quit your web browser and 1Password, if it's running

    4. Drag the newly downloaded version of 1Password to the same location as any previous one -- replacing it

    5. Run 1Password at least once and then your web browser



    Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.



    Let me know if you are still having trouble.
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