This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

deactivate helper program

luke1970
luke1970 Junior Member
Morning,



How can I deactivate helper program in version 3.8.20?

I doesn't found an appropriate option.



Greetings,

Bernd

Comments

  • Ben
    Ben AWS Team
    Hi Bernd,



    1Password 3.8 does not have an option to deactivate the 1PasswordAgent ("helper").



    Thanks.
  • luke1970
    luke1970 Junior Member
    [quote name='bwoodruff' timestamp='1345221540' post='61510']

    1Password 3.8 does not have an option to deactivate the 1PasswordAgent ("helper").

    [/quote]



    Oh, and how can I uninstall 1Password and the helper program?

    Ok, I can move 1Password to trash, but the helper?
  • Ben
    Ben AWS Team
    Instructions for uninstalling 1Password can be found here:



    http://help.agilebits.com/1Password3/uninstall.html



    May I ask why it is that you have decided to uninstall 1Password?



    Thanks!



    Ben
  • luke1970
    luke1970 Junior Member
    [quote name='bwoodruff' timestamp='1345232382' post='61515']

    May I ask why it is that you have decided to uninstall 1Password?

    [/quote]



    I uninstall 1Password 3.8.20 and I install 3.9.6 from Mac App Store <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />
  • khad
    khad Social Choreographer
    If you are running 1Password 3.8.20 there is no need to unload the background process ("1PasswordAgent") since 1Password will unload it automatically when you launch the 3.9 version from the MAS.



    If you open Activity Monitor (found in /Applications/Utilities) and search for "1Password" what do you see listed?

    [img]https://img.skitch.com/20120812-mw3by12iu1iacnhfd47iufnt38.png[/img]

    "1Password Helper" is the background process that [i]should[/i] be running if you are using 1Password 3.9 (from the Mac App Store).



    If you see "1PasswordAgent" running after launching 1Password 3.9, then we need to resolve that.



    Please let me know. Cheers!