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1Password License removed from App

catgogolin
catgogolin
in Windows
I've been using 1Password on Windows for a good 8 months as a licensed user. Today when I opened the app (which was odd because I never quit it) it opened the "Demo start page". I was able to log in using my master password and retrieve my data. I then tried to put in my license key and received this error: "Error parsing response from server during license activation". When I click "Ok", nothing happens. The dialog just closes.



I'm not on a proxy server so I don't have any settings there. Everything with dropbox is set up correctly as well. I didn't want to resurrect an old thread so I'm making a new one.



Thanks in advance.

--Cat
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Comments

  • khad
    khad Social Choreographer ✭
    Welcome to the forums, Cat! Thanks for taking the time to contact us. I'm sorry for any trouble. It sounds like a temporary error on our end. Can you tell me if the problem persists for you? If so, please send me a PM with your license key. I'd be happy to investigate further.



    Cheers,
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