This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Chrome won't unlock

Hello, recently installed for Windows 7 (64 bit), and I'm using the Chrome browser (21.0.1180.89 m) Followed the instructions to install the extension. However, when I click the key, I get the 'enter master password' box, which I try to do and it says "Connecting 1..2..3..4..." and counts and counts and counts. If I go to a page and login (like this forum) it say "Unlock 1password to save ..." and I type in the master password and click unlock and nada, zip.



Very strange.

--Chuck

Comments

  • Ok, in what is a pretty strange order of events, rebooted this morning and the extension in Chrome worked like I expected. Now to figure out how to change a password on a web site without creating a new login credential.
  • khad
    khad Social Choreographer
    Welcome to the forums, Chuck! I'm glad everything is working well.



    Please follow the steps in the User Guide to change a password for an existing Login:



    http://help.agilebits.com/1Password3/change_password.html



    If we can be of further assistance, please let us know. We are always here to help! <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/biggrin.png' class='bbc_emoticon' alt=':D' />