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1Password Update 1.0.9.304 Blocker by BitDefender

vidinoz
vidinoz
in Windows
Hi,



My first post in this forum.



I've just tried updating the latest 1.0.9.304 1PW update and BitDefender has blocked it.



BitDefender has not generated any logs for the block and I've checked my firewall settings and all seems fine.



Anyone else had the same issue?
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Comments

  • khad
    khad Social Choreographer ✭
    Welcome to the forums, vidinoz! Thanks for taking the time to contact us. I'm sorry that you are having some trouble.



    Are you sure it is BitDefender? I haven't seen any other reports of this so far. What makes you think it is BitDefender?
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  • sirshambling
    sirshambling
    My update to 1.0.9.304 has been denied by Kaspersky 2013 saying that one of the temp files is defintely a trojan - the only options I got from Kaspersky were to disinfect the file and reboot or to rolllback to before the install routine was started. I took the seconds option so the update "never happened".



    Hope you can sort this out.
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  • Chilled
    Chilled
    I have the same probleme with Bitdefender on Windows 7 Pro x64 http://schel.li/QSViiO
    Flag
  • khad
    khad Social Choreographer ✭
    edited October 2012
    Please be sure to report these false positives to the developers of the applications you are using. We will certainly do what we can on our end, but they listen to multitudes of their paying customers much more than another developer that does not actually use their applications.



    BitDefender has a page with instructions here:



    [url="http://forum.bitdefender.com/index.php?showforum=108"]http://www.bitdefender.com/support/What-to-do-when-Bitdefender-detects-legitimate-applications-491.html[/url]



    Kaspersky doesn't appear to actually have instructions on their own site, but try this:



    http://www.ehow.com/how_6943430_report-false-positive-kaspersky.html
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  • sirshambling
    sirshambling
    Hi Khad, I've reported the Kaspersky fasle positive - I'll let you know if I get anything back. John.
    Flag
  • sirshambling
    sirshambling
    Kaspersky have come back to me. They say:-



    "Hello, We were unable to reproduce the detection. Please update your antivirus bases. If the problem persists, please send the screenshots or logs of detection."



    If it happens again at the next 1password update I will take screen shots etc and send them in.



    John
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  • khad
    khad Social Choreographer ✭
    Thank you very much, John. We really appreciate it.
    Flag