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Internet Explorer Chrome Syncronization

Rusty4man
Rusty4man
in Windows
I use Internet Explorer and Chrome on my PC. When I updated my password for 1Password it updated the password for IE but not Chrome. How do I get the Chrome add-in to use the same password?
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  • khad
    khad Social Choreographer ✭
    edited November 2012
    Welcome to the forums, Rusty4man! Thanks for taking the time to contact us. I'm sorry that you are having some trouble.



    Please review our troubleshooting guide for this, and review each step carefully:



    [url="http://help.agilebits.com/1Password_Windows/helper-not-connected.html"]http://help.agilebit...-connected.html[/url]



    The most common cause is a proxy server or other "Internet security" programs blocking the secure connection between the sandboxed browser extension and the main 1Password program. Workarounds for both of these are outlined in the guide, and the latter has its own page linked in step seven:



    [url="http://help.agilebits.com/1Password_Windows/antivirus-configuration.html"]http://help.agilebit...figuration.html[/url]



    Please let me know how it goes and if the above applies to your situation.



    If you're still having trouble, could you please send us your Diagnostics Report? Select [b]Help > Diagnostics Report > Export to File[/b] from the menu bar in 1Password. Then attach the report to an email to us: support@ agilebits .com



    Once we see your report we should be able to help more. Thanks in advance!
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