This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Dropbox error

Just updated to the newest version of 1password. Great work by the way <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />. I'm getting a Dropbox error code that's states : Failed to list data folder in Dropbox. Can someone give me some ideas on how to overcome this?

Comments

  • MikeT
    MikeT Agile Samurai
    Hi Adam,

    [list=1]

    [*]Do you use any file attachments in your data file?

    [*]Can you give us details on your current setup with 1Password, which version of 1Password you're using on your computer if you have it and ..

    [*]Where did the data file come from? Is it a new data file you created in 1Password 4 or is it your old data file from 1Password desktop apps?

    [/list]

    In addition, please email us your diagnostics report by opening 1Password on your iOS device, go to [b]Settings > Advanced > Troubleshooting[/b] and tap on [i]Email Diagnostics. [/i]



    Thanks!
  • 1. As far as I know I have no attachments included.



    2. I have 1password version 1.0.9.305 installed on my windows PC although I only use 1pass on my iPhone. 1pass 3 seems to be syncing to Dropbox just fine without any errors.



    3. Logs emailed!
  • MikeT
    MikeT Agile Samurai
    Hi Adam,



    I got your logs and sent you a reply through email. Please reply there and I'll close this thread for now.



    Thanks!
This discussion has been closed.