iCloud sync failed on iPhone

Balu

I bought the new 1Password 4 yesterday and installed on my Iphone 4s and my iPad 2 with ios 6. The iCloud Sync on the iPhone starts but then remains at about 10% hang. New installation or restart the iphone brought no success. On my Ipad 2 everything works fine. Any Ideas?

khad

Welcome to the forums, Balu! Thanks for taking the time to contact us. I'm sorry that you are having some trouble.



Please try resetting the iCloud data on your iPhone:



http://learn.agilebits.com/1Password4/iOS/Tutorials/ios-reset-data.html



Let me know if that helps.



If you're still having trouble, can you tell me if you have previously been syncing via Dropbox in iOS version 3 or on the desktop? If so, which?



Thanks!

Balu

Thank you for the quick response.

I've reset the icloud data. As soon as I turn on the iCloud sync again 1password completely freezes.



I then deleted and reinstalled 1password. After the restart, he asks for the master password and then freezes with the favorites page.



Previously, I have synced with WiFi and MAC.

khad

[quote]…asks for the master password and then freezes with the favorites page.[/quote]

So you are able to unlock 1Password?



Please try restarting your device by holding down both the Home and Sleep buttons simultaneously for at least 10 seconds until the Apple logo appears.

Balu

Thank you, now everything works as it should. Have a nice weekend, what is there left of.

khad

Great news! Thanks for letting me know that everything is working well. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



If we can be of further assistance, please let us know. We are always here to help!