Log in Works on iMac but Won't Work on MacBook Air

BikerBob

[size=4]To begin with: same OS on both Macs, latest version of OS X. Same version of 1Password 3.9.6. Same version of 1Password Safari Extension, 3.9.9[/size]



[size=4]I have saved the log in data for [url="http://forum.agilebits.com"]http://forum.agilebits.com[/url] in the 1Password.app.[/size]



When I use the 1Password.app and attempt to log into this site on my iMac, it works just fine.



When I use the 1Password.app and attempt to log into this site on my MacBook Pro, I see the Log in form filled out, followed by the password blank reverting to blank and the banner: Couldn't log you in as "my username".



Can anyone offer any insight or guidance on why this may be so???



Better still, a fix for how to get it working on the MacBook?

khad

You've got me scratching my head a bit. Let's try creating a new Login item.



1. Open this login page in your browser: [url="http://forum.agilebits.com/index.php?app=core&module=global&section=login"]http://forum.agilebi...l&section=login[/url]

2. Enter your credentials, but DO NOT submit the form.

3. Click the 1Password button in your browser's toolbar, and select the "+" button in the upper right hand corner.

4. Change the title and make any notes (if desired). It is probably a good idea to give it a unique name to differentiate it fro your other Login item.

5. Click the Save button in the upper right hand corner.



Using the above technique I was able to save and fill a sample login at:



[url="http://forum.agilebits.com/index.php?app=core&module=global&section=login"]http://forum.agilebi...l&section=login[/url]



Manually saving a new Login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Saving a new Login item allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />



I hope that helps. Please let me know.

BikerBob

Thanks, Khad. I found my mistake. I don't know how it happened but somehow I was logging on to two different 1Password/Agilebits sites. I got it straightened out now, but may I ask you a follow up question since I have your attention.



With the new 1Password version for iOS, which I have purchases and installed, when I go to Settings > Sync on my iPhone 5, I see that I now have the choice to use iCloud or Dropbox to keep my accounts in Sync over my iMac, MacBook Air, iPhone, and iPad.



I have been using Dropbox.



What is recommended?



Is one more secure than the other?



Can you/should you use both?



Many thanks.

khad

There is no iCloud syncing in 1Password 3 for Mac (the current version). You are only going to see the option in 1Password 4 for iOS right now since 1Password 4 for Mac is not available.



You can definitely enable both, but only Dropbox will sync to anything other than 1Password 4 for iOS.

BikerBob

Thank you again, Khad. Seem to be taking up a lot of your time today.



I see what you mean: I have v 3 on my iMac and MacBook Air and v 4 only on my iPhone and iPad.



Once 1 Password for Mac is upgraded, I guess there will be instructions clarifying which is the preferred method for syncing: Dropbox or iCloud.

khad

Indeed. For now Dropbox is the only cross-platform solution, so it obviously continues to be the recommended method. Even now, though, it doesn't hurt to enable both to have some redundancy. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/smile.png' class='bbc_emoticon' alt=':)' />