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iphone5 "problem with sync" says dropbox password is incorrect

I've got 1password working fine on mac. Have dropbox working fine on mac and on iPhone. Installed 1Password on iPhone, attempted to sync with dropbox but when go to Settings, Sync, Dropbox shows error "Problem with sync, Tap to fix". There is nothing else I can do but tap. When I tap, I get "enter master password for data in Dropbox". But when I enter password I've tested on both iphone directly in dropbox app and Mac, I get "Incorrect password"



I've reset the whatever on Mac per your troubleshooting guide. I've also changed my password in dropbox and signed out and in on both mac and iphone.

Comments

  • Never mind. Created 1Password folder within Dropbox folder on Mac, moved 1Password.agilekeychain (was in main Dropbox folder) to this folder, double clicked to let Mac know it was moved, uninstalled Dropbox and 1Password on iPhone, reinstalled Dropbox and got it running, reinstalled 1Password and it immediately found Dropbox stuff and worked.
  • khad
    khad Social Choreographer
    Thanks for updating the thread to let us know that everything is working well. It sounds like you essentially followed the steps we outline in the User Guide for Dropbox sync issues, and in case anyone else comes across this thread, I'd suggest starting there:



    http://learn.agilebits.com/1Password4/iOS/Sync/Dropbox/stuck-dropbox.html



    If we can be of further assistance, please let us know. We are always here to help!