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master password please try again

The master password that works on Windows 8 is always rejected on iPad and iPhone. "Searching iCloud" then enter master password. Do I start over? How?

Comments

  • khad
    khad Social Choreographer
    edited January 2013
    Welcome to the forums, whhosken! Thanks for taking the time to contact us. I'm sorry that you are having some trouble.



    [color=#333333][font=pill-gothic-600mg-1, pill-gothic-600mg-2,]iCloud might [url="http://learn.agilebits.com/1Password4/iOS/Sync/ios-icloud-magic.html"]take a bit of time[/url] to finish its sync. We recommend that you wait up to 10 minutes and [url="http://learn.agilebits.com/1Password4/iOS/Tutorials/ios-restart-1p.html"]restart the 1Password app[/url], see if that’ll fix your issue.[/font][/color]



    [color=#333333][font=pill-gothic-600mg-1, pill-gothic-600mg-2,]If you’re using [b]Dropbox[/b] but getting an [i]iCloud error message[/i], that message should say “Checking Dropbox”, [url="http://learn.agilebits.com/1Password4/iOS/Sync/Dropbox/stuck-dropbox.html"]use this article to help fix this[/url].[/font][/color]



    [color=#333333][font=pill-gothic-600mg-1, pill-gothic-600mg-2,]If you’re having other issues with iCloud, please try the suggestions in this [url="http://learn.agilebits.com/1Password4/iOS/Sync/iCloud/ios-icloud-not-working.html"]article[/url].[/font][/color]



    [color=#333333]Please let me know which of those scenarios applies and how things go when you follow the steps in the link provided.[/color]