Trouble with Login: Comcast Digital Voice
Comcast's Digital Voice Login screen has 2 different entry, login fill-ins. There's a radial button selection for the particular login fill-in to be used, and the URL's default selection is the left-side login fill-in. [The 2d login fill-in - on right-side - allows entry of the phone number as the ID.]
I want to use left-side fill-in, which is preselected when arriving at the URL, and uses my ID & PW.
However when Auto Submit is used, 1PW enters the Login ID & PW in both entry fill-ins and then, 1PW auto reselects the 2d - incorrect - fill-in (which was not previously selected). This causes the login to fail since the incorrect ID, for that fill-in, was entered. ...This issue would be resolved if 1PW did not auto fill in & auto reselect the 2d fill-in.
I can work around this issue by changing the Auto Submit to Never, and then, manually reselecting the correct, left-side login and then, manually logging in.
In my 1PW login set-up, for this URL, I have only a singular Login ID and PW entered. And since the left-side fill-in, by default, is pre-selected, I can't figure out how to keep the 2d entry fill-in from filling in.
Here's the Comcast Digital Voice login URL:
https://login.comcast.net/login?s=dvc&r=comcast.net&continue=https://digitalvoice.comcast.net
[BTW, I have screenshot of the Comcast login page, but I can't figure out how to import it into this post.]
Follow-up edit: I've also tested with iOS 1PW 4.1.1, and it does the same thing. Work around allows for correct login.
Comments
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I'm sorry that you're having this problem. Please try saving a new Login manually like this:
- Enter your credentials under the "I want to sign in with my User Name" side, but DO NOT submit the form.
- Click the 1Password button in your browser's toolbar, and select the "+" button in the upper right hand corner.
- Change the title and make any notes (if desired).
- Click the Save button in the upper right hand corner.
Using the above technique I was able to save and fill a sample login without trouble at:
https://login.comcast.net/login?s=dvc&r=comcast.net&continue=https://digitalvoice.comcast.net
Manually saving a new Login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Saving a new Login item allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip.
I hope that helps. Please let me know.
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