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How To: Install and update the browser extensions

dteare
dteare Agile Founder
edited February 2013 in Knowledge Base & FAQs

How To: Install the Safari extension

Click this link in Safari to open our extension page, which should automatically trigger the Safari extension download and installation process. When it's finished, you should see a new 1P button in Safari's toolbar.

If that button does not appear, please check to make sure your Safari extensions are enabled:

  • Enable Extensions: If the 1Password icon does not appear on the left side of Safari's toolbar, go to Safari > Preferences > Extensions and verify that Extensions are enabled
  • Enabled Automatic Updates: On that same Safari Extensions preference pane, click "Updates" in the bottom left corner and ensure that "Install Updates Automatically" is enabled

InstallUpdatesAutomatically.png

  • Restart the 1Password Helper: If you are still having trouble, open 1Password and select Help > Troubleshooting > Restart Helper form the menu bar and then Restart Safari:
    • Snow Leopard users: press Command-Q
    • Lion users: press Option-Command-Q (this completely clears its cache) but note that you will lose all your open windows and tabs so bookmark any as necessary

Once you're done, you may familiarize yourself with the extension in our 3 Minute Expert Guide.

How to update the Safari extension

By default Safari will update the 1Password extension automatically, but performing a manual update is simple:

  1. Go to Safari > Preferences > Extensions and compare the latest version of your 1Password extension to our extension changelog
  2. If automatic updates are enabled (which we recommend) but you know a newer version is available, temporarily disable the automatic option which should display any update available
  3. Click the Install button, then reenable automatic updates to let Safari continue to update you automatically
  4. Restart the 1Password Helper: Open 1Password and go to Help > Troubleshooting > Restart Helper
  5. Restart Safari:
    • Snow Leopard users: press Command-Q
    • Lion users: press Command-Option-Q (this completely clears its cache) but note that you will lose all your open windows and tabs so bookmark any as necessary (Note: If you disabled "Restore windows when quitting and re-opening apps' in System Preferences > General then please use Command-Q to quit Safari under Lion)

Safari_extensions_preferences.jpg

How to install the Firefox extension

Before installing the extension, please check for the latest version of 1Password as detailed in the process above.

Then click this link in Firefox to download the the Firefox extension and follow the instructions on that page.

How to update the Firefox extension

By default Firefox will update the 1Password extension automatically, but performing a manual update is simple:

  1. Open Firefox
  2. Select Tools > Add-ons from the menu bar
  3. Click the "gear" button to the left of the search field
  4. Select "Check for Updates"

If you have disabled automatic extension updates in Firefox, you can enable them again by ensuring that "Update Add-ons Automatically" is checked in that same menu.

UpdateFirefox.png

How to install the Google Chrome extension

Please see our separate support article for installing the Chrome extension.

How to update the Google Chrome extension

Google Chrome will update the 1Password extension automatically, but performing a manual update is still possible:

  1. Open Chrome
  2. Select Window > Extensions from the menu bar
  3. Click on "Developer mode" in the upper right corner
  4. Click the "Update extensions now" button

UpdateChrome.png

How to opt into 1Password betas

We often issue 1Password "beta" releases, which are optional downloads for customers who want to help us test our latest features and fixes. Here is how to opt into our 1Password beta process:

  1. Open 1Password
  2. Select 1Password > Preferences from the menu bar
  3. On the Updates pane, check the box to "Include Beta versions"
  4. Click the "Check Now" button

You can also opt in to individual browser extension betas from our extension download page.

  1. In 1Password, go to 1Password > Install Browser Extensions
  2. On the resulting page, check the box to "Allow beta extensions"
  3. Click the download link for the browser you are using
  4. Repeat these steps in each browser where you wish to use beta extensions

AllowBetaExtensions.png

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