1Password cannot find my existing data

dteare

Problem

Sometimes the 1Password Helper will not be able to start because of a configuration issue. If this happens, when 1Password launches, you will be asked to create a new database and will be unable to see your existing data. When this problem happens, the following errors will be shown in the Console:

1Password: [39001] Failed to start 1Password Helper
1Password: [39001] Connecting to 1Password Helper

This problem is caused by extended attributes defined on the file below, and you can verify it in Terminal by running the command:

ls -@BFHWdel /var/db/launchd.db/com.apple.launchd.peruser.$UID/overrides.plist

-rw-------@ 1 username  wheel  376 Mar 10  2011 /var/db/launchd.db/com.apple.launchd.peruser.501/overrides.plist
com.apple.metadata:_kTimeMachineNewestSnapshot  50
com.apple.metadata:_kTimeMachineOldestSnapshot  50
0: group:everyone deny write,delete,append,writeattr,writeextattr,chown

Solution

If you see extended attributes (0: group:everyone deny write,delete,append,writeattr,writeextattr,chown) on the file as shown above, please click on this link to fix it. The article has the same solution but with a different issue, please disregard the issue and use the provided solutions.