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1Password crashes right after being installed from the Mac App Store
dteare
Agile Founder
If you bought 1Password recently from the Mac App Store and it crashes as soon as you open 1Password, it could be related to the location of the Downloads
folder.
If your Downloads
folder is not in your home folder but is located on a separate drive then many applications installed from Mac App Store will crash during launch.
To fix this problem, please make sure your Downloads
folder is located on the same drive as your home folder.
If not, please refer to this article on how to fix a possible permission issue on of the system files that could prevent 1Password from starting correctly.
Crash Report Sample
For reference, here is a sample of the crash report that you might see when this problem occurs:
/8/11 3:45:59.213 PM com.apple.launchd.peruser.501: ([0x0-0x3b03b].com.agilebits.onepassword-osx[411]) Job appears to have crashed: Illegal instruction: 4 Process: 1Password [411] Path: /Applications/1Password.localized/1Password.app/Contents/MacOS/1Password Identifier: com.agilebits.onepassword-osx Version: 3.9 (39001) App Item ID: 443987910 App External ID: 3832243 Code Type: X86-64 (Native) Parent Process: launchd [169] Date/Time: 2011-09-08 15:45:57.857 -0400 OS Version: Mac OS X 10.7.1 (11B26) Report Version: 9 Interval Since Last Report: 2708 sec Crashes Since Last Report: 25 Per-App Crashes Since Last Report: 22 Anonymous UUID: 7FD7FBEB-C105-4F8C-9E4F-99920D8F4E20 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Application Specific Information: dyld: launch, running initializers /usr/lib/libSystem.B.dylib xpchelper reply message validation: sandbox creation failed: 1002 Container object initialization failed: The file couldn’t be opened. Application Specific Signatures: sandbox creation failed: 1002 Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libxpc.dylib 0x00007fff86044343 runtime_init + 823 1 libdispatch.dylib 0x00007fff8982a274 dispatch_once_f + 53 2 libxpc.dylib 0x00007fff86044bd1 _xpc_runtime_set_domain + 285 3 libxpc.dylib 0x00007fff86042006 _libxpc_initializer + 452 4 libSystem.B.dylib 0x00007fff87c0fe7e libSystem_initializer + 222 5 dyld 0x00007fff6d42ad1a ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 218 6 dyld 0x00007fff6d42aa66 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46 7 dyld 0x00007fff6d428258 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 260 8 dyld 0x00007fff6d4281f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157 9 dyld 0x00007fff6d4281f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157 10 dyld 0x00007fff6d4281f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157 11 dyld 0x00007fff6d4281f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157 12 dyld 0x00007fff6d4281f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157 13 dyld 0x00007fff6d4281f1 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 157 14 dyld 0x00007fff6d42902b ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 59 15 dyld 0x00007fff6d41e4ad dyld::initializeMainExecutable() + 206 16 dyld 0x00007fff6d422580 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 1852 17 dyld 0x00007fff6d41c059 _dyld_start + 49 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000088 rbx: 0x00007fff6d417e50 rcx: 0x00007fff6d417ed8 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x00007fff6d4170e8 rbp: 0x00007fff6d418ea0 rsp: 0x00007fff6d4175b0 r8: 0x00007fff6d417570 r9: 0x0000000000000094 r10: 0x0000000000000000 r11: 0x00007fff6d417e74 r12: 0x000000010db09210 r13: 0x000000010db08bf0 r14: 0x000000010db08e60 r15: 0x000000000000000f rip: 0x00007fff86044343 rfl: 0x0000000000010206 cr2: 0x00007fff6d416f88 Logical CPU: 6
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