1Password fails to continue past the initial welcome screen (purchased from Mac App Store)
If you just purchased 1Password in the Mac App Store and you cannot go past the initial Welcome screen, there is likely a problem with the file permissions in your system.
We reported this problem to Apple (bug report #10094551) and it was confirmed as a bug in Time Machine that incorrectly prevents access to some key system files. You have a few options for fixing this problem on your Mac:
Option 1: Fix Using Troubleshooting Utility
Please download and run the Troubleshooting Utility
Select "Extended Attributes" tab and click "Repair Attributes" button:
Option 2: Fix Using Terminal
You can fix this problem using the following command in Terminal:
chmod -N /var/db/launchd.db/com.apple.launchd.peruser.`id -u`/overrides.plist
Step-by-Step Instructions
1. Open Launchpad
2. Open Terminal
In Launchpad click "Utilities" and then click "Terminal":
3. Copy and paste the command
Copy and paste this command:
chmod -N /var/db/launchd.db/com.apple.launchd.peruser.`id -u`/overrides.plist
4. Press Return key
Press the enter (return) key and you are done!
Extra Steps If Needed
The instructions above will fix the issue in the majority of situations so try launching 1Password and clicking Continue.
If 1Password works now, skip the remainder of these steps. If it is still not working, it's possible the "owner" of the above files are wrong. Here's how to fix this configuration issue:
1. Verify the owner is incorrect
Open Terminal and copy and paste these commands:
whoami ls -FaBl@WeHd /var/db/launchd.db/com.apple.launchd.peruser.*/overrides.plist
You should see your username from the whoami command match the username of the file, as shown here:
If the names do not match, you are not the owner of the file and this needs to be fixed.
2. Setting yourself as the owner
Assuming you are not the owner of the file, copy and paste this command into Terminal:
sudo chown -R `id -u` /var/db/launchd.db/com.apple.launchd.peruser.`id -u`
You will be prompted for your password, as shown here:
The password being requested is your administrator password; if you are the administrator simply enter your OS X Login password. Enter your password and press enter.