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Keyboard doesn't respond when searching in 1Password on iPad

dteare
dteare Agile Founder
in Knowledge Base & FAQs

Update: This problem has been fixed

On October 9 and 10, 2011, we released updates to 1Password for iPhone and iPad, as well as 1Password Pro (the universal version), that fixed this and other bugs. Please check the App Store in iTunes or on your device to download the update.

The original document, preserved here for posterity

Sometimes, when tapping in the search box in 1Password on iPad, the keyboard will disappear as soon as you start typing. This is a known issue. We're investigating the cause behind this but I do not have a timeframe on when it'll be fixed.

Right now, the workaround is to restart 1Password completely, which should return the keyboard's proper behavior. To restart 1Password: The way to restart an application on IOS is:

  1. Press the Home button twice, it'll bring up the app switcher
  2. Find 1Password, tap and hold it for a few seconds till you see the red "-" mark shows up
  3. Tap the "-" mark to close the app
  4. Press the home button to get rid to the app switcher. You can now open 1Password and try using the search box again
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