now that I actually set the policy properly, let's see what happens.
if I respond here, theoretically, this should set the ticket as waiting.
okay so not, let's see what happens.
did this break?
okay, how about this?
so I borked something with the http request
or just the policy, as usual. to be expected
we keep trying
bluuuuurgh
wheeeeeeeee!
this might actually work (let's not mind the worker vs customer thing)
hey, they're linking at least
so what about here?
let's do it with ranks instead
bloooooooooop
how about here?
did that work?
but when I say things here, it should reopen
once more with feeling
but when I respond. it goes to waiting.
