registering KNOX

deborah54

i have installed the latest version of knox2. there was no window to register the license key. how can i register the application? i do not want it to quit after 30 days.

thanks,

deborah

Gilles9

[quote name='deborah54' timestamp='1281447886' post='8131']

i have installed the latest version of knox2. there was no window to register the license key. how can i register the application? i do not want it to quit after 30 days.

thanks,

deborah

[/quote]



Look in preferences of Knox

CFBSr

I've bought Knox, installed and gone to preferences, entered name and license and get "The name and license key are not valid."

What should I do next?

akira080

[quote name='CFBSr' timestamp='1290557102' post='15773']

I've bought Knox, installed and gone to preferences, entered name and license and get "The name and license key are not valid."

What should I do next?

[/quote]



I'm also having this problem.

thightower

Are there any special characters in your names that may throw a wrench into the machine ?



I would suggest sending an email to [email="Support@agile.ws"]support@agile.ws[/email] and let the team look into the matter further. Please understand that support tickets are answered as quickly as possible and also a holiday is approaching rather quickly. It could take a few days to get a reply from the team.

alexolma

I am owning a license of Knox from Kalle Karjalainen. Is there any possibility to transfer this license. It doesn't work at the moment with the current version.

akira080

This issue was resolved by downloading the latest version, 2.0.8. Nice response time <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

Gilles9

[quote name='akira080' timestamp='1290592077' post='15816']

This issue was resolved by downloading the latest version, 2.0.8. Nice response time <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

[/quote]



2.0.8, you got where, it is not on updates yet !!

alexolma

2.0.8 doesn't solve the problem for me. Is there any other way to verify my license?



Thanks

thightower

[quote name='Gilles9' timestamp='1290592330' post='15817']

2.0.8, you got where, it is not on updates yet !!

[/quote]

Its the current Knox version, just updated mine <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



I am having problems with the site and viewing release notes etc, so you may not be getting an update notification. I had to check 5 times before my request went through.



I have checked check for betas, but AFAIK its a stable release I cant get any release notes etc. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/sad.gif' class='bbc_emoticon' alt=':(' />

khad

If you are having trouble with auto-updates, please [url="http://agile.ws/downloads"]download the latest version of Knox directly[/url] and let me know how it goes. Thanks!



If you are still having trouble with licensing in Knox [b]2.0.8[/b], please contact us directly: support [at] agile [dot] ws



We are quite swamped with e-mail at the moment [url="http://blog.agile.ws/post/1671956876/happy-thanksgiving"]as you might imagine[/url], so we really appreciate your patience. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_wink.png' class='bbc_emoticon' alt=';-)' />



Cheers!