ios4: Failed to save - database disk image is malformed

R Shah

Howdy. Running into an issue syncing my iPhone4 1Password app with Dropbox.



Setup:

Macbook Pro running 10.6.4 with 1password 3.3.0 (build 30700) and Dropbox 0.7.110



syncing to an iPad (running 3.2.1) over Dropbox has no issues.



syncing to an iPhone (running 4.0.1) over Dropbox starts fine and then runs into issues. The error thrown is "Failed to Save ['<site>(<username>),<some kind of ID>] database disk image is malformed. The sync then stops there.



Any ideas? Apologies if this is a duplicate bug, but searching for 'malformed' returned nothing on the boards.



Thanks

Raj

jpgoldberg

Hi Raj,



Sorry for the trouble that you've run into. Can you remove and then reinstall 1Password on to your iPhone? To remove it, just press and hold until it (and everything else) starts to wiggle. Then tap the red X. You will need to confirm that you wish to remove it along with all its data from your phone.



To reinstall it, when you sync with iTunes, select your iPhone under DEVICES and then go to the Apps tab. Then check the box by 1Password. It will be reinstalled the next time you sync with iTunes.



I'm sorry for the extra hassle, but this remove and reinstall should clean things up. Let us know how it goes.



Cheers,



-j

Ken Brucker

I just ran into this same issue more than a year after initial report. What causes this corruption? Now waiting for 1700 updates to download to see if re-install addresses the issue.

khad

I'm sorry to hear you had this same issue. From my understanding it is an iOS issue which we don't have control over. <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_worried.png' class='bbc_emoticon' alt=':S' />



Please let me know how reinstallation works for you.