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Can't Sync Macbook Pro with iPad

I recently started having problems with syncing 1Password on my iPad with my Macbook Pro. I have tried all the solutions. I checked to make sure I had the most recent update, I tried deleting the iPad in the sync menu in the sidebar, I uninstalled the iPad version, reinstalled the iPad version, etc. I am never prompted for the secret codes from the iPad on the Macbook. Please help. Nothing seems to work. Both devices are on the same network. Why isn't this working?

Comments

  • macpug
    macpug Agile Customer Care
    edited September 2010
    [quote name='DrewH' timestamp='1283921581' post='10679']

    I recently started having problems with syncing 1Password on my iPad with my Macbook Pro. I have tried all the solutions. I checked to make sure I had the most recent update, I tried deleting the iPad in the sync menu in the sidebar, I uninstalled the iPad version, reinstalled the iPad version, etc. I am never prompted for the secret codes from the iPad on the Macbook. Please help. Nothing seems to work. Both devices are on the same network. Why isn't this working?

    [/quote]

    Hi DrewH, I'm sorry you're having trouble with syncing. Have you gone thru all the steps in our [url="http://help.agile.ws/1Password_touch/sync_problems.html"]Troubleshooting Guide[/url]? Please go thru each of the steps there and let us know if you need additional help.



    If you absolutely cannot get it to work, you might want to try our new Dropbox syncing. We have put together a [url="http://help.agile.ws/1Password3/cloud_syncing_with_dropbox.html"]brief tutorial[/url] that explains how to set up Automatic Syncing using Dropbox.



    I hope this helps. If you are still unable to sync, please let us know the process you're taking and where you're running into problems. We'll do what we can to help get it working.