Cost for two or more versions

hippy dippy one · September 2010

<div class="IPBDescription">Why is it so expensive?</div>Newbie here. Just sampling your demos and looking over what you can provide, which is impressive. However as a SplashId user I guess I am spoiled by the single fee for multiple platform app. I think that it's real expensive to password protect a common database among two computers and an iPhone and a iPad. Let me know if I'm off base or not with the survey.

[Deleted User] · September 2010

[quote name='hippy dippy one' timestamp='1284217860' post='10855']

Newbie here. Just sampling your demos and looking over what you can provide, which is impressive. However as a SplashId user I guess I am spoiled by the single fee for multiple platform app. I think that it's real expensive to password protect a common database among two computers and an iPhone and a iPad. Let me know if I'm off base or not with the survey.

[/quote]

Hi 'hippy dippy one', welcome to the forums, love the name <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

I can certainly understand your question, obviously we want our users to get the best deal to get 1Password on their Macs, Windows PCs and iOS devices.

With 1Password for Windows still in Beta, and on sale at just $19.95 for a single-user license, where a user is counted as you not the computer the software is installed on, we haven't yet got all the pieces in place for how we want to give users of both platforms the best price. We are currently looking at a bundle of both 1Password for Mac and Windows, and while I don't have any pricing details as yet, we think you'll be very happy with that we have to offer.

Our iOS apps are a little bit more tricky, we have to sell these through the iTunes App Store, which limits the options we have in terms of bundling them with purchases of a desktop version of 1Password, and of course it wouldn't make business sense to give these away for free. What we've tried to do is to make it easier to get the right version for your iOS device, and if you have both an iPhone / iPod Touch and an iPad you should purchase 1Password Pro, not only is this a universal application, but it also saves you $5 on purchasing 1Password for iPhone / 1Password for iPad individually.

So, please do keep an eye on the forums and our blog over at http://blog.agile.ws as we put more options in place for our multi-platform users, we really do appreciate the support of our users and forum members, so please keep the feedback coming.

Thanks,

hippy dippy one · September 2010

[quote name='stu' timestamp='1284218867' post='10857']

Hi 'hippy dippy one', welcome to the forums, love the name <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

[/quote]

Thanks, Stu. You'd have to be a George Carlin fan then, to fully appreciate the "Hippy dippy weatherman." derivation/tribute to his routine.

[quote]...

Our iOS apps are a little bit more tricky, we have to sell these through the iTunes App Store, which limits the options we have in terms of bundling them with purchases of a desktop version of 1Password, and of course it wouldn't make business sense to give these away for free. What we've tried to do is to make it easier to get the right version for your iOS device, and if you have both an iPhone / iPod Touch and an iPad you should purchase 1Password Pro, not only is this a universal application, but it also saves you $5 on purchasing 1Password for iPhone / 1Password for iPad individually.

[/quote]

Thanks for listening, Stu. I appreciate your comments. FYI, the other guys give the app desktop license completely for free with the purchase of the iApp for that precise reason. Not saying that you should too, just a hint at a marketing suggestion.

My 2¢ (since I'm not multi-platform rather a multi-machine/device) single user. My wife has SplashID and is perfectly happy with it. For what you charge I can think of several work arounds for the Sync issues that aren't spending $35.

From what you said about user, perhaps a discount for iApps + machine would be inline with that policy? Hence if you register two devices or more take the discount on the laptop at the time it is registered. I am definitely unwilling to use the desktop(s) and iPhone app at full price. And as I have no iPad 1Password Pro leaves me in the cold, dark poorhouse. $20 + $15? Uh, not. Not even 1Password X 2.

I'm pretty impressed at the capabilities of 1Password. Not too keen on using DropBox or any third party sync app to keep my passwords and financial data secure via the internet. Maybe it's just me, but it's the same reason I do not share financial data using current tax software that seemingly stores in that way.

[Deleted User] · September 2010

[quote name='hippy dippy one' timestamp='1284221063' post='10860']

Thanks, Stu. You'd have to be a George Carlin fan then, to fully appreciate the "Hippy dippy weatherman." derivation/tribute to his routine. [/quote]

You know, in all honesty, I've never seen the routine, I just thought the name was cool <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' /> I think I'll have to go check YouTube after work <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

[quote]Thanks for listening, Stu. I appreciate your comments. FYI, the other guys give the app desktop license completely for free with the purchase of the iApp for that precise reason. Not saying that you should too, just a hint at a marketing suggestion.[/quote]

That's a good option, and while we don't give away the desktop version with an iOS app purcahse, we can give you a $10 discount on the desktop client when you purchase one of the iOS apps. The way we handle this is to ask you to send us your iTunes Store receipt and we'll then provide you with the discount code, obviously we want to make sure that only users who've genuinely purchased the app can get this offer or I'd publish the link here.

[quote] My 2¢ (since I'm not multi-platform rather a multi-machine/device) single user. My wife has SplashID and is perfectly happy with it. For what you charge I can think of several work arounds for the Sync issues that aren't spending $35.[/quote]

I haven't used SplashID myself, so I'm not sure what it has in terms of features. One of the key benefits of 1Password is that we other several sync solutions that the majority of users find work incredibly well, I'll come to those a bit later.

[quote]From what you said about user, perhaps a discount for iApps + machine would be inline with that policy? Hence if you register two devices or more take the discount on the laptop at the time it is registered. I am definitely unwilling to use the desktop(s) and iPhone app at full price. And as I have no iPad 1Password Pro leaves me in the cold, dark poorhouse. $20 + $15? Uh, not. Not even 1Password X 2.[/quote]

If you don't have, and don't plan to get an iPad then 1Password for iPhone would be perfect, and this is just $9.99 from the App Store. As I mentioned above we're happy to give users who purchase any of our iOS apps a discount on the desktop version, so effectively you pay $39.95 for both versions.

[quote]I'm pretty impressed at the capabilities of 1Password. Not too keen on using DropBox or any third party sync app to keep my passwords and financial data secure via the internet. Maybe it's just me, but it's the same reason I do not share financial data using current tax software that seemingly stores in that way.[/quote]

I can certainly understand your concern, syncing sensitive information to any third party service should also be a decision that's considered carefully. The reason we recommend and support Dropbox syncing is down to their security policy, they encrypt your data while on their servers with 256-bit AES encryption as well as making sure that your data is transferred using SSL encryption. You can read more about this in the Dropbox security guide here:

https://www.dropbox.com/help/27

Add to that the fact that your 1Password data file is itself encrypted using 128-bit AES encryption and any attacker would need your master password in order to gain access to the data within, and we think we've got a pretty secure syncing solution that can work wherever you have an internet connection. Now, of course we don't want to force people to use a cloud based syncing solution if they don't want to, and so you can sync between 1Password for Mac and 1Password for iPhone using your own Wi-Fi network as described here:

http://help.agile.ws/1Password3/sync_to_iphone.html

I hope that helps answer some of your questions,

hippy dippy one · September 2010

[quote name='stu' timestamp='1284225756' post='10865']

You know, in all honesty, I've never seen the routine, I just thought the name was cool <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' /> I think I'll have to go check YouTube after work <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />[/quote]

http://www.youtube.com/watch?v=D1uaw3WIOlc&feature=youtube_gdata_player

enjoy!!!!

[Deleted User] · September 2010

[quote name='stu' timestamp='1284225756' post='10865']

I haven't used SplashID myself, so I'm not sure what it has in terms of features.[/quote]

Its custom fields/categories are [url=http://forum.agile.ws/index.php?/topic/313-changing-an-entry-type/page__view__findpost__p__10650]very useful to me[/url].

Mike28a · September 2010

I just got an iPad, and have already purchased 1Password3 and 1Password for iPhone and iPod Touch. It seems completely insane to pay 14.99 for the Pro version, and even 9.99 for the iPad version is really steep, as I already have the capability of just using the iPhone version on the iPad. Is there any payment relief for a valued long-time customer? Thanks

[Deleted User] · September 2010

[quote name='Mike28a' timestamp='1284232859' post='10877']

I just got an iPad, and have already purchased 1Password3 and 1Password for iPhone and iPod Touch. It seems completely insane to pay 14.99 for the Pro version, and even 9.99 for the iPad version is really steep, as I already have the capability of just using the iPhone version on the iPad. Is there any payment relief for a valued long-time customer? Thanks

[/quote]

I'm really sorry about that Mike, because of the way the App Store works right now we don't have a way to provide an upgrade path. If you write to us at support@agile.ws and link back to this thread we'll see what we can do for you, given the circumstances.

Thanks,

[Deleted User] · September 2010

[quote name='sjk' timestamp='1284229011' post='10871']

Its custom fields/categories are [url=http://forum.agile.ws/index.php?/topic/313-changing-an-entry-type/page__view__findpost__p__10650]very useful to me[/url].

[/quote]

Thanks SJK, good to know that's something SplashID has. As you know, we're really keen to add this feature, but as always we never promise timeframes, just in case something goes wrong <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

raysun · September 2010

Hi Stu

Your response by this topic is in sincerity the humour, and is comfortable.

In App Store of Japan, I think that the popularity of 1Password for iPhone and iPod Touch is high.

It is free at the limited time of several-time so far.

Is a free campaign scheduled to be executed in the future?

macpug · September 2010

[quote name='raysun' timestamp='1284537915' post='11200']

Hi Stu

Your response by this topic is in sincerity the humour, and is comfortable.

In App Store of Japan, I think that the popularity of 1Password for iPhone and iPod Touch is high.

It is free at the limited time of several-time so far.

Is a free campaign scheduled to be executed in the future?

[/quote]

Hi Raysun, thanks for posting, and for the nice comments <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

I don't know of anything that's scheduled at the present time. I'm sorry I don't have a better answer for you at the moment.

[Deleted User] · September 2010

[quote name='raysun' timestamp='1284537915' post='11200']

Hi Stu

Your response by this topic is in sincerity the humour, and is comfortable.

In App Store of Japan, I think that the popularity of 1Password for iPhone and iPod Touch is high.

It is free at the limited time of several-time so far.

Is a free campaign scheduled to be executed in the future?

[/quote]

Hi raysun,

Thanks, I always try to bring a bit of fun to the forums while still helping our fantastic users <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

You're right, we have run several 'free' promotions for our 1Password apps for iOS devices, however the last one was quite a while ago and right now we don't have any plans for any sales on the App Store. If we do hold a sale we'll either announce it on the blog at http://blog.agile.ws or on our Twitter stream over at http://twitter.com/1Password

A lot of hard work, resources and money has gone into the development of our iOS apps, and while we love to give our users a great deal, we still need to make sure we're covering the costs of continued development of all 1Password applications as well as providing great customer support, both here in the forums and via our support e-mail.

By the way, it's great to hear 1Password is so popular in Japan <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

raysun · September 2010

Hi Cindy&Stu

You're welcome.

An honest response is glad even if there is no actual profit.

It makes a response in such a meaning significant. Thank you.

Cost is necessary for developing the solution. Service to the customer is also indispensable. Even if the country is different, it is the same. It is possible to understand. You feel that a surely wonderful, original balance is invented.

Thank you for being. We wish to express our gratitude.

[quote name='macpug' timestamp='1284538828' post='11201']

Hi Raysun, thanks for posting, and for the nice comments <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

I don't know of anything that's scheduled at the present time. I'm sorry I don't have a better answer for you at the moment.

[/quote]

khad · September 2010

Thanks for the continued praise, raysun! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

The 1Password community is the best in the world. No contest.

Two points I would add to this already great discussion:

Regarding the security of syncing, we have recently posted a great addition to our documentation that I think you may find helpful, hippy dippy one:

[color="#0000FF"][size="3"][url="http://help.agile.ws/1Password_touch/how_secure_is_syncing.html"]How Secure Is Syncing?[/url][/size][/color]

Secondly, we do try to keep the cost of individual apps down instead of charging one price for all platforms, we charge a smaller price for each individual platform so people can purchase the applications a la carte. Not everyone needs the Windows version for example.

We are looking into multi-platform discounts, and when we have something to announce, you can be sure it will be posted on [url="http://blog.agile.ws/"]our blog[/url].

<img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_bigsmile.png' class='bbc_emoticon' alt=':-D' />

Biscut · December 2010

Hi there,

I've been using 1Password as a trial and finally decided to buy it. I went with the family pack (Mac) for 1Password 3 and also want to have everyone able to use it on their iPhones as well. Am I right that we have to buy the iPhone app individually for each person at 9.99 a piece? I bought one iPhone license for myself already but just wanted to confirm that I need to keep purchasing the same thing for each person in the family pack's individual iPhone. Could someone please confirm this? or let me know of an alternative?

Cheers

MartyS · December 2010

[quote name='Biscut' timestamp='1292335072' post='17561']

Hi there,

I've been using 1Password as a trial and finally decided to buy it. I went with the family pack (Mac) for 1Password 3 and also want to have everyone able to use it on their iPhones as well. Am I right that we have to buy the iPhone app individually for each person at 9.99 a piece? I bought one iPhone license for myself already but just wanted to confirm that I need to keep purchasing the same thing for each person in the family pack's individual iPhone. Could someone please confirm this? or let me know of an alternative?

Cheers

[/quote]

Welcome to the forums, Biscut!

All of our products are sold separately. You can purchase software licenses for 1Password for Mac, 1Password for Windows and Knox for Mac from the Agile Online Store at https://agilewebsolutions.com/store, and buy the 1Password mobile apps through the Apple iTunes Store (using the iTunes application or the App Store mobile app).

There are some bundled discounts available for new non-mobile app purchases, but Apple provides no mechanism to bundle the purchases in their iTunes Store.

If each person in your family with an "iDevice" (iPhone, iPod touch or iPad) that needs the 1Password mobile app has their own iTunes account then yes, you'd need to pay the iTunes Store for each copy. If any or all of you share the same iTunes account, Apple says you can download a purchased app to as many as five (5) devices from a single iTunes account.

I'm sorry I don't have a better answer for you.

Biscut · December 2010

Thank you MartyS, I think it's clear now.

MartyS · December 2010

[quote name='Biscut' timestamp='1292378590' post='17619']

Thank you MartyS, I think it's clear now.

[/quote]

Super! Just let us know if you need anything else.

Cost for two or more versions

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