1password upgrade

KenH

<div class="IPBDescription">problems upgrading</div>I bought a family pack of 1password 3 upgrades. No problem installing upgrade on the first computer. When I tried to install on another computer, it keeps asking me to pay again. There' no way that I can see to just enter my username and password to get the download.



Ken

thightower

[quote name='KenH' timestamp='1286033954' post='12530']

I bought a family pack of 1password 3 upgrades. No problem installing upgrade on the first computer. When I tried to install on another computer, it keeps asking me to pay again. There' no way that I can see to just enter my username and password to get the download.



Ken

[/quote]





HI Ken,



Welcome to the 1password forums, when that prompt comes up there should be a button for "I already have the license" or very similar. Click on it, then click 1password in the menu bar and License, fill in your license info.



The trial version is the same as the pay except for the unlock



If you need a direct download try here [url="http://agilewebsolutions.com/downloads"]http://agilewebsolutions.com/downloads[/url]



If I have misread your question please let me know.

khad

Hi KenH,



I'm sorry that you're having this problem. If it persists, please contact us directly at support@agilewebsolutions.com so we can sort out your potential licensing problem.



I would love to get this sorted out! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />