1Password license details missing

JxRx

My Macbook was just stolen a couple of days ago and typically i'd not gotten around to moving my key file to my dropbox so now have to restart from scratch



Big issue is that i purchased 1Password3 license after having 1Password2 - and yet when I request my serial number it only sends me the one from 1Password2



How can I sort this out!? I can't find email proof of my purchase - perhaps if I look in paypal??



Any suggestions warmly welcomed - thank you

khad

Hi JxRx,



Welcome to the forums. I'm really sorry to hear about your laptop being stolen. That is one of the worst feelings ever. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_sadsmile.png' class='bbc_emoticon' alt=':-(' />



I know it's too late now, but the "helper" in me wants to suggest that in the future, you might consider something like [url="http://www.orbicule.com/undercover/mac/"]Undercover[/url] for theft recovery and [url="http://sourceforge.net/projects/ialertu/"]iAlertU[/url] for a "car alarm" for your Mac.



Please [url="http://agile.ws/contact_us"]contact us directly[/url] and we can get the 1Password licensing situation straightened out for you, no problem!

JxRx

Thanks - it is a bad feeling as 3 yrs of data on there and it wasn't even set up for password request when coming out of sleep - i'm such an idiot - but 3yrs of everything fine and then just ____ out of luck one night <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/sad.gif' class='bbc_emoticon' alt=':(' />



I will definitely check out the links you mention thanks! am desperately searching everywhere for some way to remote configure the macbook using sudo commands should it come up online thanks to back to my mac - fingers crossed although i'm not hopeful...



Have filled in the contact form and eagerly await your reply thanks



cheers



[quote name='khad' timestamp='1286901335' post='13123']

Hi JxRx,



Welcome to the forums. I'm really sorry to hear about your laptop being stolen. That is one of the worst feelings ever. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_sadsmile.png' class='bbc_emoticon' alt=':-(' />



I know it's too late now, but the "helper" in me wants to suggest that in the future, you might consider something like [url="http://www.orbicule.com/undercover/mac/"]Undercover[/url] for theft recovery and [url="http://sourceforge.net/projects/ialertu/"]iAlertU[/url] for a "car alarm" for your Mac.



Please [url="http://agile.ws/contact_us"]contact us directly[/url] and we can get the 1Password licensing situation straightened out for you, no problem!

[/quote]

khad

Hey JxRx,



Did everything get worked out with your license information? I was off the last couple days and just want to make sure.



If you are a MobileMe customer, perhaps Back to My Mac might be of [i]some[/i] help for remote access. It is one of the easiest ways to access your computer remotely [i]without[/i] the need to know the IP address.



Please let know! Thanks!