This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Cannot sync dropbox 404

catt231
catt231
in Android
Cannot sync dropbox: Network Error: cannot get file 51E3D344DB7A49C9978EAA97A9C72397.1password Code: 404 Reason: Not Found



Haven't been able to sync 1password after reinstall on Galaxy S running 2.2



Thanks

Claire
Flag

Comments

  • GeneY
    GeneY AWS Team
    Hi Claire,





    First of all, make absolutely sure you have a file with the name 51E3D344DB7A49C9978EAA97A9C72397.1password in

    <%YOUR_DROPBOX_LOCATION%>/1PasswordSync/1Password.agilekeychain/data/default/ folder on your PC/Mac.



    If it is not the case, your keychain (1P Data File ) is seem to be corrupted and you need to rebuild it

    using "Rebuild Data File" option on your Mac/PC. Please launch 1Password for PC application and rebuild your data file by using

    Help > Troubleshooting > Rebuild Data File option.On Mac use Menu->Preferences->Advanced->Rebuild Data File.



    If the file is actually present in the <%YOUR_KEYCHAIN_LOCATION%>/1Password.agilekeychain/data/default

    folder, please try to sync again. Sometimes Dropbox Server becomes too busy or temporarily unavailable

    and "File Not Found" error is produced even if the files are actually here.



    Please let me know if it helps.

    Best Regards,

    Gene

    Android Developer



    [quote name='catt231' timestamp='1288692122' post='14425']

    Cannot sync dropbox: Network Error: cannot get file 51E3D344DB7A49C9978EAA97A9C72397.1password Code: 404 Reason: Not Found



    Haven't been able to sync 1password after reinstall on Galaxy S running 2.2



    Thanks

    Claire

    [/quote]
    Flag
  • catt231
    catt231
    That file didn't exist, and it said keychain was healthy - but after the update to the desktop version that I got today I tried again and it worked so I'm happy <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



    Thanks
    Flag
  • GeneY
    GeneY AWS Team
    I am glad your problem has been resolved.



    There were certain issues with 1P for Mac/PC updating items list incorrectly, they were resolved in the latest versions.

    Rebuilding keychain usually fixed the issue, however, there might be some inconsistencies between the list of items and

    actual items available.

    That issue affected only 1P Anywhere and 1P4A. I am glad it has been resolved.



    Best Regards,

    Gene



    [quote name='catt231' timestamp='1288884418' post='14492']

    That file didn't exist, and it said keychain was healthy - but after the update to the desktop version that I got today I tried again and it worked so I'm happy <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />



    Thanks

    [/quote]
    Flag