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1Password not locking automatically

helmiheeb
helmiheeb
in Mac
hi, i have the same problem,tried everything, restarting computer, reinstalling 1password,

but nothing works, i can still use it to log on to my webpages, but it does not lock anymore,

where before i needed to use master password after 20 min or screensaver.

all this happen after i did an update.



Helmuth
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Comments

  • khad
    khad Social Choreographer ✭
    Hi Helmuth,



    Welcome to the forums. I am sorry that you are having this problem.



    Could you please take a screenshot of your security preferences? You can take a screenshot by pressing Command-Shift-4, then the Space bar, and then click on the preferences window. This will take a picture and save it to your Desktop. You can attach it to a reply to this message.



    Also, do you know what version and build of 1Password you are using? (1Password > About 1Password)



    Please let me know. Thanks!
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