No 1P icon in FIrefox

cornelius

Why does the iPassword icon no longer show up in Firefox, either on the Toolbar or the Main Menu bar?



Thanks.

thightower

[quote name='cornelius' timestamp='1293154609' post='18038']

Why does the iPassword icon no longer show up in Firefox, either on the Toolbar or the Main Menu bar?



Thanks.

[/quote]



Ist did you update or are you running ff 4. Even if no is the answer please check the following



check the 1P pref > browsers and make sure the appropriate browser ext is installed.

cornelius

[quote name='thightower' timestamp='1293157402' post='18039']

Ist did you update or are you running ff 4. Even if no is the answer please check the following



check the 1P pref > browsers and make sure the appropriate browser ext is installed.

[/quote]

Thanks for the suggestion. I am running Firefox 3.6.13. I followed your suggestion and it seems that the icon is back after I restarted FF. Will post back if I run into any problems.

khad

That's good news, Cornelius. On behalf of Tommy, you are quite welcome! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



We're always here to help.

susanabra

I have the above problem, even though I have followed the recommended steps to get the 1Password button or menu item to show up. The menu item appeared yesterday for a short time, but disappeared again shortly after. In the Add-on window (Firefox>Tools), the 1Password extension is there, but the 'Preferences' button is greyed outy. I'm running Firefox 3.6.13, 1Password version 3.5.3 (build 30812) and Snow Leopard 10.6.5. I ran the diagnostics, so I have that, if someone wants to see it. I can't decipher what is wrong from it. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/blink.gif' class='bbc_emoticon' alt=':blink:' />

khad

Hi susanabra,



I am sorry that you are having this problem.



I removed your Diagnostics Report from your post since we do ask — for your own sake — that you not post them in the forums. They contain information that, while not "private" per se, is still something you probably don't want indexed by Google. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



I did grab your Diagnostics Report before I removed it, though, and I can see from the report that although your Firefox extension may have had some trouble on 23 December, it appears to be loading normally now.



If you are still having trouble, please quit all your browsers and then:



1. Open 1Password

2. Open 1Password's Preferences to the Browsers pane

3. Click the "Remove All Extensions" button

4. Click the "Install All Extensions" button



You can run Firefox to see if that did the trick. If not, please quit it once more and move this folder to the trash:



~/Library/Application Support/1Password/Extensions/



I hope that helps. Please let me know.



Thanks!