"Enter" or "Login" not being registered

bryanschmiedeler

This has probably been asked and answered; my apologies if it has. I searched the forum but couldn't find it.



Some web sites don't register don't seem to register the "click" on the enter button or login or whatever, and some do. I would like to know why that is so, and how I can manually fix that in the 1Password entry for the site.



Some examples are Costco and Costco Photo Center.



https://www.costco.com/Common/Login.aspx?cm_re=1_en-_-Top_Right_Nav-_-Top_account&topnav=&whse=BC&ReturnUrl=https%3a%2f%2fwww.costco.com%2fCommon%2fRegistration.aspx%3ftype%3dbc%26whse%3dBC&lang=en-US



http://www.costcophotocenter.com/account/default.aspx



Thank you very much.



Bryan

gludwick

Ditto here. Happens more and more often. Even though the login and password are correct in 1P; clicking on the 1P login icon gets no result - ie, nothing gets filled in.



Very frustrating since there is no apparent reason. Latest one for me: ATT. com

RobYoder

[quote name='bryanschmiedeler' timestamp='1295185127' post='19066']

Some web sites don't register don't seem to register the "click" on the enter button or login or whatever, and some do. I would like to know why that is so, and how I can manually fix that in the 1Password entry for the site.

[/quote]



Hi, Bryan.



In this case, the problem is that the Costco login form uses some fancy Javascript to detect a button "click" instead of a standard HTML submit button. At this time, 1Password cannot detect these kinds of buttons, but we're aiming to get there in future versions. For now, the best and easiest thing will be to fill the form and then manually click the login button.



I'm sorry I don't have a better answer for you.

RobYoder

[quote name='gludwick' timestamp='1295222453' post='19076']

Ditto here. Happens more and more often. Even though the login and password are correct in 1P; clicking on the 1P login icon gets no result - ie, nothing gets filled in.



Very frustrating since there is no apparent reason. Latest one for me: ATT. com

[/quote]



Hello, gludwick.



It seems your problem is different from Bryan's. Bryan could fill the form, but it was not being submitted. If you can't even get anything to be filled in, try re-saving the login manually. In Safari or Firefox, go to att.com, and fill in your credentials, but don't submit the form. Go to the 1P menu, and choose "Save Login". Now reload the page and see if you can submit the new login you just saved. I've not had a problem logging in to att.com before, so I trust this will help you.

bryanschmiedeler

OK, I understand. Must be a pain trying to keep up with all the different ways log-ins are done.



1Password is invaluable to me.



Bryan



[quote name='RobYoder' timestamp='1295321043' post='19123']

Hi, Bryan.



In this case, the problem is that the Costco login form uses some fancy Javascript to detect a button "click" instead of a standard HTML submit button. At this time, 1Password cannot detect these kinds of buttons, but we're aiming to get there in future versions. For now, the best and easiest thing will be to fill the form and then manually click the login button.



I'm sorry I don't have a better answer for you.

[/quote]

khad

Thanks so much for the kind words, Bryan!



It is not an easy task, be we are always excited for a challenge. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />