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cnet Login not working

LosInvalidos
LosInvalidos Junior Member
<div class="IPBDescription">is it possible, to get this working?</div>Try logging in to cnet via 1Password.

Here: https://upload.cnet.com/

or here: http://download.cnet.com/mac/



The login always fails when 1Password is used. I think it's due to their site architecture. But is there anything you could do to make this work? Maybe you should drop them a mail and explain how to program a proper website?

Comments

  • RobYoder
    RobYoder Agile Customer Care
    edited January 2011
    If I remember correctly, the problem with CNET is only with Autosubmit. If you turn off Autosubmit for that login only (Submit: Never), you should be able to fill the form and click the button to submit it. It's already on our list of things to work on, so you are correct that it is an issue.



    [quote name='LosInvalidos' timestamp='1295432266' post='19203']

    Maybe you should drop them a mail and explain how to program a proper website?

    [/quote]



    Hahaha. That might not go over so well. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    Thanks for the report!
  • LosInvalidos
    LosInvalidos Junior Member
    edited January 2011
    Hi Rob,



    thanks for your reply. I tried what you said (Turn off Autosubmit for this single item). Now when I use my keyboard shortcut to fill the form, only the PW gets filled. The mail adress stay empty. They ask for mail + pw, and I have set 1PW to use my mail address as user and the pw as pw. I get the same result when I right click and select the 1PW item via the menu.



    Almost, but not quite there yet.



    PS: cnet seriously needs to rethink it's UI! It's horrible. Do you have 1Password listed there?
  • khad
    khad Social Choreographer
    I'm sorry that you're still having this problem. Please try saving the login manually like this:



    1. Enter your username and password, but DO NOT submit the form.

    2. Click the 1Password button in your browser's toolbar, and choose Save Login.

    3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).

    4. Click the Save button.



    Using the above technique I was able to save and fill a sample login in Safari at both URLs.



    Manually saving a login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    If you are still having trouble, please take a look at our "Website Login Issues" guide:



    http://help.agile.ws/1Password3/login_issues.html



    As Rob mentioned, editing the login to change the Submit value from "If Autosubmit is ON" to "Never" works on a lot of sites which modify the form before submitting it or are looking for a literal key press or mouse click. This will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to do it on your behalf.



    I hope that helps. Please let me know if you are still having trouble and which browser you are using.



    Thanks!
  • LosInvalidos
    LosInvalidos Junior Member
    FYI: It did help. I can now successfully log-in to cnet on Firefox and chromium. Thanks for your help. -> close?
  • *Closed*



    Glad to hear you're up and running after Khad's tips <img src='http://forum.agilebits.com/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />