1passwordanywhere not updating

albert1028

Hi,



I have updated to the latest 1password and when using my 1passwordanywhere, I can't access any newer items in the last several months? Any thoughts? Also I use my dropbox to sync my 1password across several computers.



Thanks.



Albert

khad

Welcome to the forums, Albert. I'm sorry that you're having this problem.



Could you please tell me the path 1Password displays to your data file in Preferences on the General pane? The screenshot below shows the path to be Users > user > Library > Application Support > 1Password > 1Password.agilekeychain (for reference).



[img]http://help.agile.ws/1Password3/images/knowledgebase/1P3_preferences_general.png[/img]

Also, could you tell me how you are accessing 1PasswordAnywhere? Are you perhaps using an older [i]copy[/i] of the data file rather than the active data file itself?



Please let me know. I would love to get this resolved for you. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

albert1028

[quote name='khad' timestamp='1296525101' post='19850']

Welcome to the forums, Albert. I'm sorry that you're having this problem.



Could you please tell me the path 1Password displays to your data file in Preferences on the General pane? The screenshot below shows the path to be Users > user > Library > Application Support > 1Password > 1Password.agilekeychain (for reference).



[img]http://help.agile.ws/1Password3/images/knowledgebase/1P3_preferences_general.png[/img]

Also, could you tell me how you are accessing 1PasswordAnywhere? Are you perhaps using an older [i]copy[/i] of the data file rather than the active data file itself?



Please let me know. I would love to get this resolved for you. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />

[/quote]



Hi Khad,



Mine is Volumes > Master > Dropbox > Private > Agile > 1Password.agilekeychain.



I am accessing 1passwordanywhere through dropbox where i click the .html file. I'm not sure if I am using a older data file than active data file.



Thanks.

khad

Please ensure that Dropbox has finished syncing before attempting to access 1PasswordAnywhere. Is Dropbox otherwise syncing files properly? If you put a file in your Dropbox folder, does it show up when you access Dropbox via [url="http://www.dropbox.com/"]the Dropbox website[/url]?



Dropbox will display a message in its menu that says, "All files up to date," when it is finished syncing.



[img]http://help.agile.ws/1Password3/images/tutorials/dropbox_sync/DropboxMenubarSyncComplete.png[/img]

Please rebuild your data file (Help > Troubleshooting > Rebuild Data File), wait for Dropbox syncing to complete, and then see if the problem persists.



I hope that helps. Please let me know how it turns out (along with the answers to my questions above).



Thanks!