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Dropbox sync

lehmachr
lehmachr Junior Member
<div class="IPBDescription">failed to download remote encryption keys</div>I have 1password sync working with dropbox between 2 macs.

I am UNABLE to make it work on my iPhone and iPad.

The error I get is:



"failed to download remote encryption keys"



I have read the long threads and historical stuff and dont see a clear resolution. Many folks just keep on complaining.

I am running all the latest versions of s/w.

I am entering the master password as used on my iOS app for sync setup.

The process begins, then immediately gives the error stated above.

Someone help?

Comments

  • khad
    khad Social Choreographer
    Please try changing your master password in 1Password for Mac, rebuild your data file (Help > Troubleshooting > Rebuild Data File…), and then reset Dropbox syncing on your iOS device(s) (Settings > Sync > Dropbox > Account > Reset). Each step is important.



    Please let me know how it turns out.
  • roustem
    roustem AgileBits Founder
    Are you getting any additional details in the error message?



    I was sure that I added extra information in version 3.5.5 to see where the error is coming from.