Problem with Edward Jones log in

Philly

<div class="IPBDescription">does not remember user id or log in</div>Has anyone had a problem using the financial sight Edward Jones?



https://accountaccess.edwardjones.com/ca-logon/logon.action



1Password does not enter the User ID information correctly. I have the cursor in the user id section and the computer just beeps at me. I can see the Fill Log In information. I have double checked the data and edited it.



Any idea why this sight does not work with 1Password?

khad

I'm sorry that you're having this problem. Please try saving the login manually like this:



1. Enter your username and password, but DO NOT submit the form.

2. Click the 1Password button in your browser's toolbar, and choose Save Login.

3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).

4. Click the Save button.



Using the above technique I was able to save and fill a sample login in Safari at:



https://accountaccess.edwardjones.com/ca-logon/logon.action



Manually saving a login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Doing this allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



If you are still having trouble, please take a look at our "Website Login Issues" guide:



http://help.agile.ws/1Password3/login_issues.html



Note especially that editing the login to change the Submit value from "If Autosubmit is ON" to "Never" works on a lot of sites which modify the form before submitting it or are looking for a literal key press or mouse click. This will give you the chance to actually give them what they are looking for by submitting the form yourself rather than allowing 1Password to do it on your behalf.



I hope that helps. Please let me know.



Thanks!