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Iphone does not appear in sync folder

lspinhof
lspinhof
in Mac
I have 1Password 3.5.7 for mac, and the 1password app for Iphone V3.5.5 Since a few weeks the sync with my iphone doesn't work anymore. In an attempt to reconnect the two I removed the Iphone from the sync menu. Now I cannot get the Iphone back into the sync menu. The icon just doesn't appear anymore.



Can someone help me to get my devices back in sync?



Thanks!!
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  • [Deleted User]
    [Deleted User]
    Hi lspinhof,



    Welcome to the forums, it's great to have you with us, I'm just sorry your first post isn't a happier one.



    Before I go into getting Wi-Fi syncing up and running again, have you considered using the free and secure Dropbox service to sync your data? We've found it works more reliably and doesn't need you to remember to sync your devices. You can read about setting up Dropbox syncing here:



    http://help.agile.ws/1Password3/cloud_syncing_with_dropbox.html



    If, for whatever reason, you don't want to use Dropbox syncing, let's try and get you up and running again with Wi-Fi syncing. Please verify that you have configured sync as shown here:



    http://help.agile.ws/1Password3/sync_to_iphone.html



    If you have trouble, please see our detailed troubleshooting guide:



    http://help.agile.ws/1Password_touch/sync_problems.html



    Sometimes all it takes to kick-start the sync process is restarting 1Password on the Mac and on the iPhone. Sometimes restarting the Mac itself gets things sorted out. If neither of those solves the problem, it is most often a network issue, so be sure to try to sync by creating an ad hoc network as described in the "Sync Problems and Solutions" article.



    If these suggestions don't help, please walk us through the procedure and let us know exactly where you're getting stuck and if you see any error messages. For example, when you tap Settings > Sync > Wi-Fi > History, what does the most recent log say?





    [quote name='lspinhof' timestamp='1298982621' post='21660']

    I have 1Password 3.5.7 for mac, and the 1password app for Iphone V3.5.5 Since a few weeks the sync with my iphone doesn't work anymore. In an attempt to reconnect the two I removed the Iphone from the sync menu. Now I cannot get the Iphone back into the sync menu. The icon just doesn't appear anymore.



    Can someone help me to get my devices back in sync?



    Thanks!!

    [/quote]
    Flag