Main window will not load

bafreer

I am having a problem in that the main application will not load. More precisely, the window appears, but the application icon continues to bounce in the dock and the cursor becomes the spinning ball when positioned over the main window. I have deleted and reinstalled the application but have the same problem.



Nonetheless, I can log into websites with 1Password from the browser toolbar icon.



Any way to get the main program back?



Thanks.



Brant

MikeT

Hi Brant, welcome to the forums!



Did you download a new copy from our web site when you reinstall 1Password? Please try again with a new copy of 1Password 3.5.9 here:[indent][url="http://aws.cachefly.net/aws/dmg/1PW3/English/1Password-3.5.9.zip"]Download Link for 1Password 3.5.9[/url][/indent][indent]

[/indent]Please also try to reboot your Mac, that might resolve the hang issue.



If not, download 1Password 3.5.7 and see if that’ll work. A small number of our users reported downgrading to 3.5.7 will fix the issue:[indent][url="http://aws.cachefly.net/aws/dmg/1PW3/English/1Password-3.5.7.zip"]Download link for 1Password 3.5.7[/url][/indent][indent]

[/indent]I hope that helps, please let me know.

bafreer

Thanks for the reply. I tried a few things yesterday and I did get it working eventually. I am not sure what really worked.



Brant

Nik

[quote name='bafreer' timestamp='1300357232' post='22587']I tried a few things yesterday and I did get it working eventually.[/quote]

Glad to hear you got it sorted, Brant. Thanks for the update!