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1Password Entries Disappearing

Anthony T
Anthony T
edited April 2011 in Mac
Over the pass several days when I've browsed to a site and clicked the 1Password icon I get the message "No logins saved" when I know there is a login saved. This happens in Safari, Chrome, Firefox on OS X Snow Leopard.

When I open 1Password some of the entries are missing. If I modify any accessible entry and save that one entry all the other missing entries reappear.

I rely on 1Password heavily and this has become worrying. Has some internal indexing lost sync?

I forgot to say that his happens on two separate Macs both running Snow Leopard.
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Comments

  • khad
    khad Social Choreographer ✭
    Hey Anthony, I am sorry that you are having this problem.



    Please try clearing the cache in 1Password (Help > Troubleshooting > Clear Cache), and let me know if the issue persists.



    Thanks!
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  • Anthony T
    Anthony T
    [quote name='khad' timestamp='1301714104' post='23762']

    Hey Anthony, I am sorry that you are having this problem.



    Please try clearing the cache in 1Password (Help > Troubleshooting > Clear Cache), and let me know if the issue persists.



    Thanks!

    [/quote]



    Thank you, will do. I've tried it at home and will also try it at work.
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  • khad
    khad Social Choreographer ✭
    Thanks for the update. Does that mean things are working well on your Mac at home?



    Optimistically,
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  • Anthony T
    Anthony T
    [quote name='khad' timestamp='1301904851' post='23895']

    Thanks for the update. Does that mean things are working well on your Mac at home?



    Optimistically,

    [/quote]



    Clearing the cache has worked. Thank you, I'll remember this one! Is this related to the number of entries increasing or can this just happen once in a while?
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  • thightower
    thightower "T-Dog" Agile's Mascot Community Moderator
    [quote name='Anthony T' timestamp='1302319257' post='24331']

    Clearing the cache has worked. Thank you, I'll remember this one! Is this related to the number of entries increasing or can this just happen once in a while?

    [/quote]







    For me it seemed to just happen from time to time.



    I see it show up but honestly I remember the last time but I couldnt give you a month when it happened. Heck I cant even remember if it was during 2011 or 2010. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' />
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