i need help im a new user and 1pass is not happening for me ?

terranosgone

<div class="IPBDescription">IE has no 1P icon</div>my IE has no 1p icon, so all the user guides refer to this and i dont have it, im on windows xp and have downlaoded twice now, i even accepted the beta version to see if that would help, no,,anyone ?

DBrown

Welcome to the forum, terranosgone!



There are a few reasons why the browser extension might not work. The first to come to mind are the version of Internet Explorer you're using. Here are the supported browsers:

[list]

[*][url="http://help.agile.ws/1Password_Windows/requirements.html"][i]Requirements[/i][/url]

[/list]

Please see these documents for tips on setting up browser extensions:

[list]

[*][url=http://help.agile.ws/1Password_Windows/getting-started.html][i]Getting Started[/i][/url] (see "Setting Up Browser Extensions")

[*](FAQ) [url=http://help.agile.ws/1Password_Windows/missing-1P-button.html][i]Where is the 1P button in my browser?[/i][/url]

[*](FAQ) [url=http://help.agile.ws/1Password_Windows/kbd-shortcut-not-working.html][i]Why doesn't Ctrl+\ work in my browser?[/i][/url]

[/list]

Please let us know whether any of that helps!

terranosgone

hi Mr Brown

well thanks for that , i now have a the 1p icon, it was hidden and the 2nd link u gave me showed me where i could find it, many thanks, however, now i will try it and carry on with the tutorials, many thanks.... <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' /> <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/wink.gif' class='bbc_emoticon' alt=';)' />

terranosgone

hmm, it still wont put the saved user id and password into the fields on the website, im practicing in ebay is there a particular problem with that site ?. i have the password saved , but when i open the sign in box in ebay nothing happens,?..any more useful tips please , is it possible its not happy with Billeo being in my toolbars?. although i closed the billeo gadget the 1p still wouldnt work ,, thanks <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/sad.gif' class='bbc_emoticon' alt=':(' />

DBrown

1Password currently doesn't automatically fill a form at a site that you visit in your browser.



Please see the [url="http://help.agile.ws/1Password_Windows/tutorials.html#using_a_saved_login_item"][i]Using a saved Login item[/i][/url] tutorial for tips and [url="http://help.agile.ws/1Password_Windows/auto-detect-and-fill.html"]this [i]FAQ[/i] article[/url] for related information.