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1P icon disappears in Safari 4.0.5 after 3.1.2 downgrade from 3.1.3

opaekaa
opaekaa Junior Member
edited December 1969 in Mac
Because of a crash-related problem with 3.1.3, I downgraded to 3.1.2, but when I did that, the 1P icon disappeared in Safari 4.0.5. I tried reinstalling browser extensions, re-launching Safari, and rebooting the system. Not there. I also tried customizing the Safari toolbar, but the 1P icon was not selectable (if it ever had been).



Is this the Evernote problem revisited? I wasn't having a problem with this before the upgrade/downgrade episode. Does anyone have a suggestion for me to try?



Thanks for your help.
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Comments

  • Nik
    Nik ✭
    edited December 1969
    I'm sorry to hear this! The conflict with the Evernote Web Clipper only affected the icon's placement in the toolbar; as far as I know, the two plug-ins never affected each other's function. Reinstalling the browser extension as you did is exactly the right step to take and I'm sorry to hear that it didn't work for you.



    Could you please email us your Diagnostics Report? This will help us track down the issue more quickly. You can generate the report from 1Password by clicking the Help > Troubleshooting > Diagnostics Report... menu item and then sending the report to us at [email]support@agile.ws[/email] using Mail.



    Please include a link to this thread in your email message so that we can 'connect the dots'.
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