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Need Help re Auto login using 1Password for Ipad

ArtGirl
edited April 2011 in iOS
I've had a great experience with 1password for the mac; it opens websites and logs in automatically for me, which is what I want it to do. But I can't seem to make this happen using 1Password on the iPAD. The program simply takes me to the webiste but it won't enter my user information and then auto log me in. What am I doing wrong? If I have to go and write all this down and enter passwords and user names manually, I may as well not be using the program. Suggestions?

Comments

  • Hi ArtGirl,



    I'm really sorry to hear you're experiencing some trouble using 1Password on the iPad.



    There a few limitations with the iPad version of 1Password, and the first thing to note is that the 1Password app for iOS can't be integrated with Mobile Safari in the same way as 1Password is integrated with web browsers like Safari on the Mac. This is because Mobile Safari is not extensible with plug-ins at this time.



    For this reason, we've included a Safari-like browser within 1Password that you can use to fill your details on web sites. You can learn more about logging into sites with 1Password by looking at our user guide:



    http://help.agile.ws/1Password_iPad/log_into_sites.html



    If you were using the built-in browser already, are you seeing 1Password fail to fill your details on all sites, or just some?



    Hope that helps,







    [quote name='ArtGirl' timestamp='1303820346' post='25687']

    I've had a great experience with 1password for the mac; it opens websites and logs in automatically for me, which is what I want it to do. But I can't seem to make this happen using 1Password on the iPAD. The program simply takes me to the webiste but it won't enter my user information and then auto log me in. What am I doing wrong? If I have to go and write all this down and enter passwords and user names manually, I may as well not be using the program. Suggestions?[/size]

    [/quote]
  • graham2010
    graham2010 Junior Member
    Glad to hear someone else is having the same problem. Installed 1p for iPad today and I also find that I get no auto logons at all. The reply herensuggests that the app will not work as it should on an iPad.

    Well, wish I'd known that before I bought it.

    BTW I am using safari from within the app. It would be very useful if it did work as intended.
  • Graham,



    I'm sorry for any confusion on my part, 1Password for iPad should certainly fill your logins for you within the built-in browser, which just to clarify is not Safari it's what's known as a WebView, which all built-in browsers in any iOS application use.



    There's a few caveats to this though, 1Password will fill your login details for you, but at the moment it won't auto-submit, though that's something we're working on right now. The other thing, and this is partially down to limitations with the frameworks we use, is that some sites, particularly ones that use frames for the login form, just won't work with our built-in browser.



    In general, the best way to setup a Login item is to do this using 1Password for Mac or Windows and then sync these items across to the iPad, our desktop apps have browser integration which isn't possible on the iPad, so they can generally save logins for you automatically.



    If auto-saving on the desktop doesn't work, you can try saving the Login manually by doing the following:



    1. Enter your username and password, but DO NOT submit the form.

    2. Click the 1Password button in your browser's toolbar, and choose Save Login.

    3. Set the Action field to Create New Login (or to Replace <login-name>, to update an existing Login item).

    4. Click the Save button.



    You can, of course, setup Logins manually on the iPad too, but if the site is using non-standard login forms you may need to do some detective work in the site's code to find the relevant field names. This is definitely something we want to avoid in the future, so we're looking into some major improvements to our built in browser.



    With all that said, if you have examples of sites that aren't working on the iPad, but that do work on the desktop, please let us know and we'll do our best to help.





    [quote name='graham2010' timestamp='1303902106' post='25727']

    Glad to hear someone else is having the same problem. Installed 1p for iPad today and I also find that I get no auto logons at all. The reply herensuggests that the app will not work as it should on an iPad.

    Well, wish I'd known that before I bought it.

    BTW I am using safari from within the app. It would be very useful if it did work as intended.

    [/quote]
  • graham2010
    graham2010 Junior Member
    edited April 2011
    Thanks for the reply, I will try to get it working.
  • You're very welcome, please do let us know if you have any issues, either here in the forums or by dropping us a note over at http://agilewebsolutions.com/contact_us and either myself or the rest of our support team will be happy to help.



    [quote name='graham2010' timestamp='1303948280' post='25770']

    Thanks for the reply, I will try to get it working.

    [/quote]
  • Hello,



    I too am having problems with AutoFill on the iPad. I just recently got up and running with 1Password 3.5.9 (build 30884) on my iMac, and it works great! I use Dropbox to sync to the 1Password app on my iPad. Most of my logins seem to work on the iPad in the 1Password browser (AutoFill, not AutoSubmit which I understand isn't currently supported). However, no joy on the iPad from website https://webbroker.tdwaterhouse.ca/ - no login data is auto-filled. My login has the following fields: ConnectID, rememberConnectIDBox, and Password, which was created on my iMac by filling in the fields and doing a "Save Login" under the 1P icon in Safari, then synced to the iPad via Dropbox. I've tried changing ConnectID to LoginClient as was suggested on another thread, but still no joy.



    Thanks. Great product so far.
  • khad
    khad Social Choreographer
    Welcome to the forums, scadieux, and thank you for the kind words! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    You have certainly done everything "by the book" so far. It sounds like you really know what you are doing. I have similar trouble when saving the login in Safari. However, if I manually save the login using our Chrome extension — which is using our very latest code — it should work on your iPad. The results I saw were that a login saved for that site in Chrome would work on my iPad but the one saved in Safari (or Firefox) would not.



    The good news is that the site does work well in Chrome which is making use of our very latest form filling code, so we do have a "fix," but I do not currently have a time frame for when it will be ported to our Safari/Firefox extensions. There is a light at the end of the tunnel, though. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    You could also give [url="http://help.agile.ws/1Password3/google_chrome_support.html"]the 1Password extension in Google Chrome[/url] a try if you were interested in an immediate solution. I'd love to know how it goes if you do.
  • Hi khad,



    I downloaded Google Chrome and installed it on my iMac, then installed the 1Password extension for it. I deleted the old login for this website, then saved a new one. Then over on my iPad...it worked!



    Thanks for the help. If I encounter other websites like this, I'll do the same thing - it's an acceptable solution for now.



    Cheers.
  • khad
    khad Social Choreographer
    I do apologize for the awkward run-around here, but I am very pleased to know that it is working for you now! Thanks for letting me know. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    Hopefully we will get that code ported to the Safari/Firefox extensions before too long.



    Best regards,
  • Hey it has been a year since this original post and I was wondering if 1password is any closer to integrating with safari on the iPad? Also there is now a chrome app for the iPad so I was wondering about utilizing this as well.



    Thanks



    Neil
  • khad
    khad Social Choreographer
    edited July 2012
    Welcome to the forums, Neil! I'm sorry if there was any confusion from the above discussion about [b]desktop[/b] browsers.



    [color=#000000]Unfortunately, 1Password for iOS cannot be integrated with Mobile Safari or other mobile browsers. Although 1Password can integrate with web browsers on your Mac and PC,
 Apple's rules regarding browsers in iOS state that they are not extendable with plug-ins such as 1Password.[/color]



    [color=#000000]Instead, to make logging in to websites in iOS as simple as possible, we have built a browser right into the 1Password iOS app that you can use to fill your Logins on the go![/color]



    [color=#000000]You can learn more about logging into sites with 1Password for iOS in our User Guide for [url="http://help.agilebits.com/1Password_iPad/log_into_sites.html"]iPad[/url] and [url="http://help.agilebits.com/1Password_touch/log_into_sites.html"]iPhone/iPod touch[/url].[/color]