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Locked out of my iPad 2

Susan2
Susan2
in iOS
<div class="IPBDescription">How do I get into my iPad if I forgot my lock code?</div>Tried entering different codes but I am still locked out! I am stuck not able to use my iPad because of this!
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  • [Deleted User]
    [Deleted User]
    [quote name='Susan2' timestamp='1303883036' post='25722']

    Tried entering different codes but I am still locked out! I am stuck not able to use my iPad because of this!

    [/quote]



    Hi Susan,



    Is this the lock code to unlock your iPad, usually 4 digits, the one that is required when you unlock the screen, or your 1Password master password?



    If it's your iPad's unlock code, then sadly this isn't something we can help with, 1Password does not control this, but I did a quick Google search and found this:



    https://discussions.apple.com/message/11522874?messageID=11522874



    However, if it's the 1Password master password you've forgotten then your master password is used to encrypt all your confidential information stored within 1Password; without this password your data cannot be recovered. Your 1Password master password is known only by you, and we cannot reset it for you; if we could, that would be a security hole that criminals could use to steal your data.



    If you cannot remember the master password, you will need to delete the 1Password app from your iPad and start over. This will also delete all of your 1Password data from your iPad, but there are several ways you might be able to recover that data, after you reinstall the 1Password app:



    * If you've been using Dropbox to sync your data with 1Password for Mac or Windows, just set up Dropbox syncing again in the reinstalled app, and your data will start syncing to your iPad automatically. Please see this guide for instructions:



    http://help.agile.ws/1Password3/cloud_syncing_with_dropbox.html



    * If you've previously sync'ed your 1Password data with 1Password for Mac using Wi-Fi syncing, you can easily restore your data during the next Wi-Fi sync:



    http://help.agile.ws/1Password_iPad/sync_to_mac_manually.html



    * If you've used the built-in "backup and restore" feature to save a backup copy of your 1Password data, you can use it again to restore that saved backup file. You can read more about our backup and restore option here:



    http://help.agile.ws/1Password_iPad/backup.html



    Please note that you don't have to repurchase 1Password in order to reinstall the app, providing you're still using the same iTunes account that you used to purchase the app originally, then you will be able to download the current version for free. Unfortunately, it won't look like it's free until you choose to "buy" it and enter your password. You don't have to take our word for it, though. Here is Apple's official support document:



    http://support.apple.com/kb/ht2519



    I hope that helps,
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