Missing contents.js

Clockwork

I don't know if this has been reported but whenever I try to access the 1password anywhere online, I get the error message...

Browser: Safari

[attachment=722:Screen shot 2011-05-27 at 01.29.13.png]

Thanks a lot

[Deleted User]

Hello Clockwork and welcome to the Forums!



I'm sorry you are having problems with 1PasswordAnywhere (1PA).



Would you please provide additional information regarding how and where you are attempting to access 1PA?



The error message indicates that Safari is looking for the 1Password.agilekeychain in the default location on your desktop.



I use Dropbox to access 1PA when I'm away from my desktop, but others use a flash drive and carry a copy of the keychain on his or her person.



Without additional information, I am unsure of how to address your issue. In the interim, please take a look at the following 1PA user guide article to ensure you haven't missed a setup procedure: [url="http://help.agile.ws/1Password3/1passwordanywhere.html"]1PasswordAnywhere[/url]



Please reply with your results. I am sure someone will be able to determine what is happening with your issue.



Brandt

brenty

Hey there, Clockwork!



Welcome to the forums! I am sorry you are having this problem.



It seems odd to me that there is a double slash in the path being referenced in the error message. What versions of Safari, OS X, and 1Password are you using?



Please try repairing your 1Password data. You can do this within the application itself by going to Help > Troubleshooting > Rebuild Data File...



Let me know how it turns out! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />

Clockwork

Safari Version: 5.05

OS X: 10.6.7

1Password:[attachment=723:Screen shot 2011-05-27 at 08.32.55.png]

When I try to click the rebuild data file, it's all hazed out...[attachment=724:Screen shot 2011-05-27 at 08.32.41.png]

[Deleted User]

[quote name='Clockwork' timestamp='1306481496' post='27871']

Safari Version: 5.05

OS X: 10.6.7

1Password:[attachment=723:Screen shot 2011-05-27 at 08.32.55.png]

When I try to click the rebuild data file, it's all hazed out...[attachment=724:Screen shot 2011-05-27 at 08.32.41.png]

[/quote]



Clockwork,



Thanks for the reply.



I believe the [i][b]Rebuild Data File...[/b] [/i]option is hazed out because the 1Password program is [b]locked [/b](your screen shot indicates this is the case).



With 1P locked, I can reproduce your result. When I unlock 1P, the option is then available.



Please [b]unlock[/b] 1P and see if you see the same. If so, please select, and then try to use 1PA again.



I'm also using Safari Version: 5.05, OS X: 10.6.7 and 1P for Mac BETA-37. So, at least we're both working with the same systems. I am able to access 1PA, so I know it's possible.



Please reply back with your results.



Brandt

Clockwork

[quote name='bswins' timestamp='1306502953' post='27880']

Clockwork,



Thanks for the reply.



I believe the [i][b]Rebuild Data File...[/b] [/i]option is hazed out because the 1Password program is [b]locked [/b](your screen shot indicates this is the case).



With 1P locked, I can reproduce your result. When I unlock 1P, the option is then available.



Please [b]unlock[/b] 1P and see if you see the same. If so, please select, and then try to use 1PA again.



I'm also using Safari Version: 5.05, OS X: 10.6.7 and 1P for Mac BETA-37. So, at least we're both working with the same systems. I am able to access 1PA, so I know it's possible.



Please reply back with your results.



Brandt

[/quote]

Well this is very weird... I checked back in the agilekeychain contents and the missing files had suddenly reappeared along with the 'backups' folder without having to do anything... At least it works now so thanks for your help <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' />.

[Deleted User]

[quote name='Clockwork' timestamp='1306507325' post='27883']

Well this is very weird... I checked back in the agilekeychain contents and the missing files had suddenly reappeared along with the 'backups' folder without having to do anything... At least it works now so thanks for your help <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/biggrin.gif' class='bbc_emoticon' alt=':D' />.

[/quote]



Glad you are up and running again!



When it comes to fixing an issue, I'll take [i]weird[/i] every time! <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/smile.gif' class='bbc_emoticon' alt=':)' />