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Can't select password until restart FireFox

kurtd
kurtd Junior Member
in Windows
Sometimes I can not select a password. I click Fill Login but the drop down box is blank.



I believe these are the steps to reproduce:



1. Open Firefox and use 1password plugin

2. Leave Firefox open and connect to the same PC via remote desktop

3. Try to fill a password and the Fill Login drop down will be blank

4. Restart firefox and then the program works again.

5. Close out your remote desktop session but leave Firefox open

6. Go back to PC and log in normally

7. Try 1password and the Fill Login drop down is blank again

8. Restart firefox and 1password works normal again.



Is it only me or does the same thing happen to you?
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Comments

  • jpgoldberg
    jpgoldberg Agile Customer Care
    Hi kurtd,



    I don't have Remote Desktop available to be for testing, but I am wondering if 1Password seems to be behaving in part as if the browser were closed. Can you to [i]Preferences > Browsers[/i] and check the box by "Leave Extensions Unlocked when Browsers are Closed" and let me know if that helps.



    Thanks!



    -j
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