This is a staging forum for AgileBits, not an official support forum. Visit http://discussions.agilebits.com instead.

Password stopped working after upgrade

burgert
burgert
in Mac
I just upgraded to the latest version of 1Password and my password now doesn't work. I just logged in and it did work, then the upgrade, and it doesn't work using Firefox 5. Help please.
Flag

Comments

  • khad
    khad Social Choreographer ✭
    Welcome to the forums, burgert. I'm sorry that you are having trouble with 1Password.



    I'm a little unclear as to what the problem is. Maybe there are a couple problems. Let's take one at a time.



    Are you able to unlock 1Password with your master password? It sounds like that may have been a problem based on what you wrote, but I want to make sure.



    Please let me know. Thanks!
    Flag
  • GraemeH
    GraemeH
    edited June 2011
    Same thing has happened to me, hence joining this forum. 1password does not accept my master password anymore, I certainly havent forgotten it either. It just comes up with the message 'incorrect password' I am running a 2008 Intel IMAC with Snow Leopard.
    Flag
  • khad
    khad Social Choreographer ✭
    edited June 2011
    Try turning caps lock on. I know it sounds strange, but it just might work. <img src='http://forum.agile.ws/public/style_emoticons/<#EMO_DIR#>/skype_smile.png' class='bbc_emoticon' alt=':-)' />



    We made some changes to the way ALL UPPERCASE master passwords were handled.
    Flag